Meet the TI E2E Gurus - Rafael de Souza





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Meet the TI E2E Gurus - Rafael de Souza

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Next in our TI E2E Guru series and also primarily active in the Code Composer Studio forum is Rafael de Souza, Software Applications Engineer. Along with Ki-Soo Lee and John E. Stevenson if you have posted a question in the Code Composer Studio forum at any point there is a good chance Rafael helped you out!


Describe your role at Texas Instruments and your history in working with the E2E community?

I work for the Software Tools Applications team in the Software Development Organization. I have been answering questions in the community forums since its early days as part of the applications team, and the major inspiration since then is to promote the most direct help to customers the re-usability and allow easily searchable content.

What was the last book or film you read or saw that inspired you and that you would recommend to others?

Being a war movie fan, the two recent movies that inspired me the most were Red Tails and the Brazilian documentary Senta a Púa, as they show how resolve and determination can help entire teams thrive under extreme unfavorable conditions.

What forums on E2E are you most active in and any tips for community members in either asking questions in them or searching for answers?

I am very active on the Code Composer Studio forum, with minor appearances in the compiler forum and in some device forums. Coming from a support role that performed one-to-one e-mail interactions, I always felt the need to have a tool that promotes reusable and searchable content. Therefore, the most useful tip I can give is to search for your answer before asking a question, as you may have it instantaneously. I do the same in my day-to-day: first using the built-in e2e Search engine, as it allows selecting the user and the exact forum room, and then the Google Search engine built into e2e, which has more advanced string search capabilities.

For anyone new or starting out with areas your forums cover what resources or advice would you give them?

I usually recommend always start with the Code Composer Studio and Code Generation Tools (compiler) wiki categories, which have Getting Started Guides, “before asking for support” pages, usability tips, etc. The wiki also has a built-in Google Search tool that sports the same advanced string search capabilities as the e2e.

Any recent forum threads especially helpful you want to point out to community members?

Basically any thread that shows the perfect integration between the customer’s need, the forum and the wiki I perceive as the sweet spot of the online resources – an example is here. Also, the interaction with engineering and TI partners is something that is greatly facilitated by the forums, with examples here and here.

Any quick tips you want to share for other community members?

Be direct but at the same time be comprehensive in the details. The more details provided, the quicker and more precise the community is able to provide a relevant answer. Courteousness is also a great asset, no matter how pressing the issue is, as it increases the willingness from the community to provide answers and suggestions.

Any favorite E2E stories, threads or Blog posts?

I always remember one where the developer wanted Code Composer Studio to support his Atmel microprocessor... There is another where the developer insisted that Code Composer Studio was a Trojan horse or a malware… Both stories evidence the openness of communication present on the forums.

Your advice for others trying to reach E2E Guru status?

The levels and points are always a consequence of a continued effort, but the higher your level the more people look up to your answers. Therefore, always try to think about what every answer represents to the person on the other side.

Now that you’ve made it to the top level at E2E, if you were given the opportunity gain one more level and rise up to another status, what would you pick?

Is Jedi a registered trademark? If not, that would be interesting...



  • Good afternoon Rafael,

    we are testing the example code: DK_LM3S9D96_tcpEcho;

    but sametimes the message is shown  in the console: Invalid CIO command (54) in the CIO buffer at address (0x20014db8) was not recognized. Please check the device and program memory maps.

    Why this message is shown? and what it's signifies?

  • Lucas,

    Obrigado por usar os produtos da TI.

    Este não é o melhor lugar para postar questões técnicas e portanto eu sugiro postá-la no fórum do Code Composer Studio, tudo bem? Desta maneira a sua questão será respondida pelos experts de lá ou encaminhada ao melhor fórum.

    Saudações,

    Rafael

    For others: this is not the best place to post technical questions, therefore please post it to one of the e2e technical forum rooms.

    Thank you.