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Jens-Michael Gross

You may then log-in in a different tab, return to the editor window after login and press the submit button again.. Then the text is properly sent.

Thanks for the tip. will need to remember this when it happens next! 

Ki - Thanks for confirming. No one should be getting forced log out until 24 hours.

For replying to multiple threads in situations you have 2+ open in new tabs. Usually what I do is click post on one when ready, then once it processes move to the next tab. The more tabs with questions when submit is hit some of these may infinitely spin or stop. Hitting submit button again will process.

Blake - one thing I should mention is that I tend to have many tabs of various E2E forum threads open at the same time. i don't know if that makes any difference. I mean for that case when I got timed out after replying to a previous thread, both threads were open in different tabs at the same time. 

Ki,

Thanks.

Reports for log out span multiple scenarios for in browser non-logged out or non-closed out sessions. Only real issue with multiple tabs with multiple threads usually is one or two cycling but not processing and having to hit submit for them again to process.

Blake

Blake Ethridge

Reports for log out span multiple scenarios

I got logged-out about 24hrs after the last login. No matter whether I had some activity (including writing a post) a few minutes ago.

If I logged in last time in the evening, I can boot my system next day, start the browser and I'm still logged-in. If I logged-in at noon and had the browser open all the day, reading and writing to the forum, then I'm logged out when I start the browser next day in the evening.

It seems that the log-in is only valid for ~24hrs after log-in, not for a certain time after last access or maybe during the current browser session.

I might add that for some reason I have a secure TI-Pass account (the type of account where you cannot change the mail address), but this shouldn't matter for the forum.

Any update on this?

I'm still getting logged-off exactly (as far as I can tell) 24hrs after last login, regardless of activity.
If there must be an auto-logoff (for security reasons a good idea), the timer should be reset with each activity. Then the logoff delay can be even reduced to a few hours and you still won't get logged-off in the middle of writing a reply..

I still hit this issue too. Jens' hypothesis about the 24 hour login duration sounds about right to me. I have to re-login once a day (though I think it is getting later in the day each time - I used to have to re-login in the morning a few weeks ago and now it is the afternoon). And I agree completely with Jens' suggestion to reset the timer after activity.

ki

From my understanding certain TI pass levels will have the forced 24 hour login.

We are looking at ways right now to address random logouts for user sessions and how we can have a recent option and/or options in place (so anything you are doing won't get lost) in regards to 24 hour login.

Blake

Blake Ethridge

From my understanding certain TI pass levels will have the forced 24 hour login.

However, a forced 24hrs logout is - from a security view - complete nonsense.
Keeping a login valid even if there is no activity for 24hrs, but logging-out even if the last access was seconds before, just becase 24hrs have passed, is neither meaningful, nor secure by any means.

Keepign a login alive for, say, 30mins after last activity, is by far more secure. It will require a login when you start your work and won't expire until you are finished (of make a longer break).

Imagine the windows screen saver launching 10 minutes after last login and immediately requiring a re-login, no matter what you're currently doing...

Jens,

I don't know all the details on TI's existing login processes and governance but from an E2E perspective it's something we are looking at to make as transparent as possible and addressing so that it's not something anyone ever runs into issues with along these lines.

We will continue to work within our limited framework to see what is possible and ultimately something we can resolve so it's no longer having this type of performance impact.

Blake

Has there been any update?

I still get logged-out 24hrs after last login, no matter whether I did something seconds ago or not for hours.

As I said, it makes no sense from a security view.

It' slike you have to use  akey on a door once a day, and the door remains unlocked whether you're there or not. But after 24 hrs, it locks again even if you just accessed it seconds before. But was unlocked all night when you weren't there at all. Very secure. ;)

Jens-Michael,

We are still looking for ways to do a better hand off with any auto-log outs for types of accounts impacted. The random auto-log outs we have made improvements in handling.

Specifically for your existing type of account one of its security measures is the auto-log out at 24 hours across myTI online properties. We could look at transitioning you to a different type of account but would want to review with you first any pros/cons as far as that goes.

Blake