Having multiple issues with website. Two of 3 Am57xx tools I have tried do not work (Power Spreadsheet shows errors in all calculated fields and for some reason TI has taken the idiotic approach of securing all cells) and Clock Tree fails to load with no useful diagnostic info. Only PinMux tools work, and then only the (deprecated) non cloud version.
Then I try to use this forum for support since TI stupidly got rid of their FAE support, and it is worse than any 'jarring experience' I've ever had with Microsoft. This site is all over the place - try to enter something in the search box, and the page auto-re-arranges so that the header overlaps the entry box. Trying to sign in there is no red 'join' box anywhere, as mentioned on the e2e homepage. Then trying to post this, immediately TI suggests some irrelevant previous posts - OK, but they sit on top of the entry box, no way to close them. Finally I click on a small edge of something underneath the irrelevant stuff, finally brings up a box to type a question.
Great - except the entry box is so slow and jumpy that it is almost impossible to type except by non-visual 'touch typing' which fortunately I learned in typing class ca. 1968.
TI makes great parts but has terrible support. FAEs used to be great, I could get relevant answers quickly. Much better than Freescale for instance, most of whose answers were one version or another of 'you are in a helicopter.' This idea of using fora for support might be an OK adjunct to FAEs but is a sad replacement.
I am considering AM5716 for a new design but unless I can get some relevant information fairly soon I may abandon TI and use NXP, Analog Devices et al despite the fact that TI generally has the best parts. This website support sucks - not to mention the fact that I don't like to post questions on an open site, trolled by my competitors, rather than using confidential support via the FAE channel.