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I'm trying to change the e-mail address where my E2E notifications go. My E2E "Settings" page won't let me change it, so I changed the e-mail address associated with my.Ti login. But my E2E e-mail address still didn't change.
The SPAM filter on the company e-mail server has started identifying the E2E notifications as SPAM since the most recent E2E software upgrade. That's why I want to change the e-mail address where my E2E notifications are going.
Help?
Jeff
Hi Jeff,
E2E uses the myTI system. What you need to do is go to www.ti.com and click on the myTI login on the top right. There you should be able to change your email address you myTI homepage.
Thanks
Foe
Foe - Texas Instruments WW Community Program Manager
Foe,
Thanks for the response. But I still need help. I had already changed my e-mail address for the my.TI login, and my E2E notification e-mail address didn't keep up. (See original post.)
My account must be cursed.
I confirm you did change your email in MyTI and that its not showing up in E2E. We are looking into this for you
Sorry for the inconvenience.
Thanks Foe, I see it's updated now.
I remember a similar issue when I wanted to change my address. Well, the exact opposite. I wanted to change my address too, but there was no way to do it in my My.TI account. When Foe manually changed my mail address for E2E, it worked (no change possible in the My.Ti account still, but this had a different reason).So (temporarily) the situation was like yours: different mail addresses in both. However, when I manually logged out from E2E and back in through My.Ti login, the E2E address changed (back) to the My.TI account address.
SO maybe that's what was missing: you were still logged-in to E2E and the change in My.TI simply wasn't propagated to E2E until next logout and re-login to E2E, no matter how often you (re-)logged-in through My.TI login page.
_____________________________________Before posting bug reports or ask for help, do at least quick scan over this article. It applies to any kind of problem reporting. On any forum. And/or look here.If you cannot discuss your problem in the public, feel free to start a private conversation: click on my name and then 'start conversation'. But please do so only if you really cannot do it in a public thread, as I usually read all threads. And I prefer to answer where others can profit from it (or contribute to it) too.
Foe E2E uses the myTI system. What you need to do is go to www.ti.com and click on the myTI login on the top right. There you should be able to change your email address you myTI homepage.
This may or may not be the same problem others are having. When I log in to my.ti, there are links under "Your acount" on the LHS including "change email address".
However, this link leads to a set of 3 dialogs that lets me change everything *except* my login email address, which is shown, but is not editable.
I no longer have access to that email address, so need to change to a new one.
Eliot,
Thanks for letting us know and will work with you to get helped out.
Blake
Blake Ethridge, Social Media Community Engagement Manager, Texas Instruments
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EliotBlennerhassettHowever, this link leads to a set of 3 dialogs that lets me change everything *except* my login email address, which is shown, but is not editable.
Jens-Michael Gross EliotBlennerhassettHowever, this link leads to a set of 3 dialogs that lets me change everything *except* my login email address, which is shown, but is not editable.Exactly what I had. See above. It's possible that you have a secure account. In my case, it was an SDROP users account with access to a secure server (the othe rfield I couldn't edit was the company filed, reading 'SDROP users'). In this case, the mail address cannot be changed for security reasons.The usual procedure is then to delete the old myTI account and create a new one with the new address. With all negative implications this will have. AFAIK It is possible (with some effort) to reconstruct your old forum account then, but some information will be lost (like the favorites list).
Ah. In my case the login website is https://ti-pass.ext.ti.com/cgi-bin/reg/updg.pl?lt=genr&ut=c&returnto= and the company name is "DSP Catalog - Tools & Software"
I still can't change my email. I do hope there is a way to change from one of these 'special' accounts to a regular one.
I'm assuming that if I delete my current account I'll lose all my posts and status, and perhaps also not be able to use the same username again...