How to change my subscribtion email?





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How to change my subscribtion email?

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Genius3055 points

Dear TI,

I joined the TI extranet long time ago (3+ years) with email (xxx@xxx.dk). Then I signed up for this TI E2E portal (~4 month ago).

A couple of weeks ago, I change my TI extranet account email address from xxx@xxx.dk to yyy@yyy.dk but it seems, that the TI E2E portal still keeps sending mails to my originally registered email xxx@xxx.dk - How do I change this one as well?

Best regards and thanks in advance

  Søren

Søren Steen Christensen - SSC Solutions ApS - Web: www.ssc-solutions.dk

All Replies
  • Intellectual585 points

    Hello,

    I'm having the same problem. I've looked through the forum's Edit Profile and found nothing. I was about to create a thread when i saw yours :D.

    Pedro

  • Guru13065 points

    Click on Forums, then on the right hand side under the Tags Cloud there is a link called "Forum subscriptions" 

    Make sure you are logged in, it will only appear if you are.

    Once on the page, you can check "yes" or "no" by forum to choose which ones you want emailed to you.

    Foe - Texas Instruments WW Community Program Manager

  • Intellectual585 points

    Hi Foe,

    The problem isn't on the post subscriptions itself. I'm unable to change the subscritption email, i.e., when I click on "Follow this Question" on a post, the email is sent to the original email address registered at TI. But now I've changed my email on TI and the subscritptions emails on the E2E Forum are still sent to the original email address. How can I change the email address on the E2E Forum?

  • Prodigy285 points

    psilva & Soren, I believe the desired change that you are after can only be achieved by changing the email address in your myTI profile. To do this, login at my.ti.com, then you should be directed to the personal home page:  https://focus.ti.com/myti/docs/php.tsp.

    There is a section called "Login Information and Personal Details" which has an option beneath it for "change email address", "update profie", "update areas of interest", and etc.  in your myTI profile. Select, "change email address" and follow the steps.

    I hope this helps,

    chris.

     

  • Genius3055 points

    You are pointing straight at the problem. :-) When doing this update the email adress is only updated for the myTI  profile and not for the TI E2E forum, which was my reason for asking in the first place. Even though I changed my email address at myTI the email address used for TI E2E didn't follow, which I think is a mistake? As least TI E2E emails are still send to my original address, while I receive all kind of other TI related information to my newly registered email :-)

    I hope the problem is clear this time? Best regards and thanks for you support

      Søren

    Søren Steen Christensen - SSC Solutions ApS - Web: www.ssc-solutions.dk

  • Guru13065 points

    K were all set, I did it manually

    Foe - Texas Instruments WW Community Program Manager

  • Intellectual315 points

    thanks. It helped me a lot

  • Prodigy160 points

    I'm having the same problem - it doesnt seem to have been automated yet. Can someone change this for me too?

  • Guru13065 points

    T,

    Go to my profile and "start a conversation" with me and send me the email address you want to change it to.  Make sure that you first change your my.ti account email so that the two will line up.

    Thanks

    Foe - Texas Instruments WW Community Program Manager