We purchased a TPA2028D1YZF eval board, which we received today. After installing the TPA2028D1 Software GUI Ver1.0" software from TI's website, the board appears in Device Manager as "NI-VISA USB Devices: Unknown device," even after pointing the installer to the directory where the INF file resides. The TPA2028D1 Interface program initially reports "I2C Success," but the Refresh button test described in "Quickstart Guide.txt" fails, and the GUI locks up if we click the Exit button, requiring a force quit. This was on Windows 7 Ultimate 64 bit.
Surmising that the software may be incompatible with 64-bit Windows 7, we tried installing the software on a Windows XP system. The installer fails with the message, "The NI VISA Shared Components 32-Bit Installation has failed with the following error. Internal Error 2203. C:\WINDOWS\Installer\605a0.ipi, -2147287035 Continue?"
How can we troubleshoot these problems?
Check this thread and let me know if it works for you.
Audio Applications Engineering Manager
Dallas, TX USA
All content and materials on this site are provided "as is". TI and its respective suppliers and providers of content make no representations about the suitability of these materials for any purpose and disclaim all warranties and conditions with regard to these materials, including but not limited to all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement of any third party intellectual property right. TI and its respective suppliers and providers of content make no representations about the suitability of these materials for any purpose and disclaim all warranties and conditions with respect to these materials. No license, either express or implied, by estoppel or otherwise, is granted by TI. Use of the information on this site may require a license from a third party, or a license from TI.
TI is a global semiconductor design and manufacturing company. Innovate with 100,000+ analog ICs andembedded processors, along with software, tools and the industry’s largest sales/support staff.