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PGA309 calibrate Issue

Other Parts Discussed in Thread: PGA309EVM-USB, PGA309

Hi Team,

The customer is using PGA309EVM-USB.  There are some issues when the customer calibrates the parameters.  

The customer calibrates 3 ponits, those are 25℃, 85℃and 125℃,  the output  voltage is normal and the voltage is from 0.5V to 4.5V. And the
configuration for EEPROM is as follows.

However, when the customer calibrates another 3 ponits, those are -40℃, 25℃,and 125℃ or -40℃, 25℃ and 85℃

,  the output  voltage is only from 0.56V to 4.3V. And the T1~T5 registers for EEPROM  are 0. The configuration for EEPROM is as follows.

Q: What is the reason? How to solve the issues?

Thanks,

Best Regards,