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AFE4400 EVM capture error

Other Parts Discussed in Thread: AFE4400, AFE4400SPO2EVM, AFE4490

I just installed the last version of AFE4400 EVM GUI, when I open the GUI the connection is established no problem with that, but once a click on capture I get this error message : "reading stopped without returning the expected number of samples. Please check the device and the inputs" then obviously it can't calculate the FFT and I get : "Insufficient number of samples for FFT calculation"
I didn't changed the device configuration.

What I noticed is that I didn't got the message box informing of a communication error and asking if I wish to continue is simulation mode. However on top right of the GUI I have simulation mode !

the driver are well installed on a Windows7 PC, on virtual com port 24

thanks for the help