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AFE4490EVM Issue

We have purchased an AFE4490EVM board with finger tip sensor and installed the GUI software for it in PC as per the instruction in quick start guide (http://www.ti.com/lit/ug/slau480cstep of quick start guide (http://www.ti.com/lit/ug/slau480c/slau480c.pdf).

Now the hardware is connecting to the PC properly ("Connected" status showing in GUI and a blue LED indication showing in board) , but while capturing signal it showing an arbitrary signal other than PPG signal.

Same output signal is getting  with sensor  and without sensor connection.

am I need to change any configuration (for Tx Stage & Rx Stage)setting initially(other than mentioned in quick start guide) ?

I had selected the "Reset to EVM Default Settings" button.

The diagnosis Enable flags showing same status in sensor connected & disconnected stages.

Screen shots of the output signal and other GUI screens are attached here with.

Kindly suggest troubleshooting steps for sensor cable fault checking

Screen shots.pdf