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  • Resolved

I can't reply to my post

Hi, 

I posted yesterday and I want to reply to the TI suggestion but it gives me error. fine below the post link and please help me as I want to sort my issue on the post. 

Regards

Hayder


  • Thanks for bringing this to our attention. Are you trying to reply to your original post with the large code snippet, or to Devin Cottier's reply?

    Bill Traynor
    E2E SysAdmin/DevOps

  • In reply to William Traynor:

    Hi, I want to reply to kevin Cotter's reply.
    I tried few suggestion in another post like clearing cache, using different browser, using different PC, all these didn't work. I even tried to make a new post related to my post which is not posted as well.

    Regards
    Hayder
  • In reply to Hayder Jahanger:

    I was able to post a test as you. Can you tell me what error you're receiving?

    Bill Traynor
    E2E SysAdmin/DevOps

  • In reply to William Traynor:

    this is the error I got: An error occurred. Please try again or contact your administrator.

    by the way, I tried to post the same reply here and I got the same error. 

    HENCE, I removed the code from my reply and attached it as an image and I been able to reply. 

    Thanks for your help

    Regards 

    Hayder 

  • In reply to Hayder Jahanger:

    I assume your reply contains a code snippet? Can you please send me that snippet to x0211426@ti.com? As a quick work around, you could insert a screenshot of your code into the reply to Devin.

    Bill Traynor
    E2E SysAdmin/DevOps

  • In reply to William Traynor:

    Yes William, it was because of the inserted code in the reply. when I replaced the code as a screenshot, I've been able to reply. However, I don't understand why the code created the error as it's not my first time to post a codes.

    Regards
    Hayder
  • In reply to Hayder Jahanger:

    It's due to web application firewall rules. That's why I need your code snippet as a text file, so I can produce the error myself and get the rules tweaked appropriately.

    Bill Traynor
    E2E SysAdmin/DevOps

  • In reply to William Traynor:

    hi william, 

    please find the code in the attached text file.

    Regardsquestion1.txt

  • In reply to Hayder Jahanger:

    Thanks, we'll test and get the firewall rules fixed.

    Bill Traynor
    E2E SysAdmin/DevOps

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