Hello,
Can you please help with the following. My customer has a new design with P/N: PCM2704C. They have built 2 boards and tried on 2 different computers. When normal audio is played through their boards, it sounds good except for a periodic clicking sound about 5 times a second. Other commercial USB speakers
sound fine using same computers and audio sources. To investigate furthers, they used the audio program "Audacity" to generate a pure sine wave tone of 4000 Hz. When played through their boards, the audio is reproduced cleanly except that about every 200 mSec the audio output goes to 0 for 1 mSec, then continues a clean tone. They are using the schematic in the PCM2704C datasheet. There appears to be no drivers you can tweak on the PC side. They don't have an EEPROM on the PCB2704C, but that seems to be optional. I have attached the scope picture. Please advise.PCM2704 scope pic.docx