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TLV320AIC3256EVM-U: Getting Started

Part Number: TLV320AIC3256EVM-U

I recently purchased a TLV320AIC3256EVM-U evaluation module from TI. I downloaded the control software according to the SLOU294B User's Guide. I get the Main Panel Window (3.2.1) as shown in the User's Guide, but the Configurations block is blank. The Firmware Name and EVM blocks are as shown in the figure at 3.2.1. Both LEDs on the EVM board are lighted. If I left click the Status Flags, Register Tables, or Command-line Interface buttons, they change color but don't do anything. Nothing else seems to work. What's wrong?