TSW1400EVM: Error Dialogs

Part Number: TSW1400EVM

Hello, I'm getting an error dialog when bringing up High Speed Data Converter Pro application.  It is the first one below (the top one). The software is running on 64 bit Windows 10 Enterprise.  What is this dialog telling me and is it a problem?  Another dialog that I'm getting is shown below (the second one from the top).  It occurs when I select the ADC.  It looks like the TSW1400 FPGA isn't getting completely programmed.  Can anyone tell me why this is happening?

Thank you.

22 Replies

  • Genius 12785 points
    Roger,

    Some of these errors are usually caused by insufficient power supply on the 5V supply. Can you ensure that the 5V current limit is at 2.5-3A? What we have seen is that there is an inrush current on the FPGA once the firmware is loaded that causes the 5V to limit and resets the FPGA.

    Let me know if this helps.

    Ken.

    HSDC

    High Speed Products

    HPA

     

  • In reply to Ken C:

    Ken,

    Thank you for your response.  I set the 5 V power supply current limit to 4 A.  I'm still getting these error dialogs.  I tried to do an acquisition and I got this dialog (below),  I'm not sure if it is related to what looks like a bad FPGA load.

  • Genius 12785 points

    In reply to Roger Backhus:

    Roger,

    When you load the firmware do the status LEDs light up or change in anyway?

    What ADC or DAC are you trying to run with TSW1400? Can you send a picture of the TSW1400 with firmware loaded?

    Usually the errors we see stem from the FTDI drivers not getting installed correctly (Admin issues), power issues, clocking issues.

    Ken.

    HSDC

    High Speed Products

    HPA

     

  • In reply to Ken C:

    No, Ken, the status lights do not change in any way.  The board that I'm using with the TSW1400 is the ADC3244EVM.  

    Here (below) are photos of the board(s)..

  • Genius 12785 points

    In reply to Roger Backhus:

    Roger,

    Those pictures are quite blurry. One thing that is obvious is that the ADC EVM needs a clock. Have you followed section 3.2+ in the EVM users guide?
    www.ti.com/.../slau579c.pdf

    You need to inject a clock into J9 CLKP - this is missing in your pictures. You will also need to ensure HSDC Pro has this frequency in the datarate section.

    Where in the users guide steps does it stop/error out?

    Ken.

    HSDC

    High Speed Products

    HPA

     

  • Genius 12785 points

    In reply to Ken C:

    Roger,

    One other note, when you install HSDC Pro please run the installer as admin - this will ensure it can install all of the drivers properly.
    Also when you run HSDC Pro, please run it as administrator (right click).

    Ken.

    HSDC

    High Speed Products

    HPA

     

  • In reply to Ken C:

    I did read that. I also read the TSW1400 data sheet that talked about clocks on the board to board connector. It sounded like the TSW1400 was providing the clocks. So it was clear that the ADC 3244EVM needed a clock when operating alone but it was not clear if it still needed a clock when paired with the TSW1400.
  • Genius 12785 points

    In reply to Roger Backhus:

    Let us know if providing a clock helps.

    Ken.

    HSDC

    High Speed Products

    HPA

     

  • In reply to Roger Backhus:

    I put a 125 MHz, +10 dBm clock on the ADC3244EVM clock port. I ran the program as an administrator (it was installed as an administrator). I selected the ADC. I got the same load error dialog. In fact, I'm getting all the same dialogs. I tried to do a capture. I got the same error dialog. Nothing has changed.