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ADS1299 Immunity Problems at testing in accordance to ISO 60601-1-2

Other Parts Discussed in Thread: ADS1299

we are using the ADS1299 in our company for a product. Now we are testing the RF immunity with 3V/m in accordance with ISO 60601-1-2 Chapter 6.2.3.

There are reactions in all channels, also we are shortening all channels directly on the pins.

Is there a direct support we can ask about this questions, or did arise this problem at someone else design too?