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  • Resolved

CCS v3.2 installation problem (Error 1722)

Hi there,

I tried to install CCS v3.2 several times but all got Error msg: Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personal or package venor.

My system is Windows XP SP3, and I almost did every suggestion I can find online: updated my windows installer, deleted all previous msi files, etc. but none of them works. Can anyone tell me what should I do to fix it? Thanks so much!

 I've attached the log file. Thanks again.

TI_ccs3.2_InstallLog.rar
  • In reply to Daniel Fernandes:

    Daniel; just look two meggages above.

    That really solves the problem...

    Barış

  • In reply to Ki-Soo Lee:

    Hi Lee,

    I am have the same issue of installing Code composer V3.2. Can you please share "setup.msi" file.

  • In reply to murugan hemadri:

    I only have the files for CCS v3.3. 3.2 has not been supported in quite some time. I suggest migrating to at least 3.3 (or even better - CCSv4)

    Thanks

    ki

    -----------------------------------

    Did you read the CCS Forum Guidelines & FAQ? If not, PLEASE read it. If you haven't read it in awhile, please read it again to see if any updates were made.

    Having CCS problems? Check out the CCS Troubleshooting Guide

    Looking for CCS Training? Check out the CCS Training Site

    Curious about the status of a bug and know the tracking ID? Track it via the public bug tracking portal

    NOTE: When a bug is filed and a tracking ID is provided, the thread may then be suggested as "TI Thinks Resolved". Why? Please read the first FAQ of the CCS Forum Guidelines & FAQ

  • In reply to Ki-Soo Lee:

    Dear Ki-Soo Lee

    I have CCS v3.3.3.2 version and i'm getting error 1722, can you send me the setup.msi file? i'm sending my contact information in private message. thanks for your kind help.

     

    Alper

  • In reply to Alper Goynusen:

    Alper; yukarıda yazdığım çözüme bak.

    Tüm laboratuvardaki bilgisayarlarda denedik, sorun çözüldü.

    CCS 3.3 kurulmadan önce bölgesel ayarları amerika yaparsan kurulum sorunsuz tamamlanıyor.

    Kurulum bitiminde tekrar ayarları eski haine döndirsen de sorun çıkmıyor.

    Barış

  • In reply to Daniel Fernandes:

    Hi,

    I got the same error 1722. Could you please send msi file to ashokreddy.yannam@gmail.com

    Thank you.

    Ashok

     

  • In reply to Ki-Soo Lee:

    Hi Ki,

    I got the error 1722 when I am trying to install CCsv3.3 on 32 bit Windows 7 Ultimate.

    Below is the error log.

    -----------------------------------------------------------------

    Action start 8:58:32: InstallFinalize.
    Info 1912. Could not unregister type library for file C:\Windows\system32\atl.dll.  Contact your support personnel.
    CustomAction SETUPinstallBios returned actual error code 2002 (note this may not be 100% accurate if translation happened inside sandbox)
    DEBUG: Error 2835:  The control ErrorIcon was not found on dialog ErrorDialog
    Internal Error 2835. ErrorIcon, ErrorDialog
    Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.  Action SETUPinstallBios, location: D:\setup\DSP_BIOS\dsp_bios_setupwin32_5_31_02_08.exe, command: -options "C:\CCStudio_v3.3\options.txt" -silent
    MSI (s) (08:B4) [09:07:39:770]: Product: Code Composer Studio v3.3 -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.  Action SETUPinstallBios, location: D:\setup\DSP_BIOS\dsp_bios_setupwin32_5_31_02_08.exe, command: -options "C:\CCStudio_v3.3\options.txt" -silent

    Action ended 9:07:39: InstallFinalize. Return value 3.
    Info 1912. Could not unregister type library for file C:\Windows\system32\atl.dll.  Contact your support personnel.

    -------------------------------------------------------------------

    Could you please send me the instructions to ashokreddy.yannam@gmail.com

    Thank you.

    Ashok

  • In reply to Ashok Yannam:

    Hi Ashok,

    Can you send me a private message? I will respond there.

    Thanks

    ki

    -----------------------------------

    Did you read the CCS Forum Guidelines & FAQ? If not, PLEASE read it. If you haven't read it in awhile, please read it again to see if any updates were made.

    Having CCS problems? Check out the CCS Troubleshooting Guide

    Looking for CCS Training? Check out the CCS Training Site

    Curious about the status of a bug and know the tracking ID? Track it via the public bug tracking portal

    NOTE: When a bug is filed and a tracking ID is provided, the thread may then be suggested as "TI Thinks Resolved". Why? Please read the first FAQ of the CCS Forum Guidelines & FAQ

  • In reply to Ki-Soo Lee:

    Hello Ki,

    Thank you for the prompt response. I am new to this forum. Please let me know how to send private message?

    Thanks,

    Ashok

  • In reply to Ashok Yannam:

    See: http://e2e.ti.com/support/development_tools/code_composer_studio/f/81/t/3131.aspx

    Check the FAQ at the bottom:

     

    -----------------------------------

    Did you read the CCS Forum Guidelines & FAQ? If not, PLEASE read it. If you haven't read it in awhile, please read it again to see if any updates were made.

    Having CCS problems? Check out the CCS Troubleshooting Guide

    Looking for CCS Training? Check out the CCS Training Site

    Curious about the status of a bug and know the tracking ID? Track it via the public bug tracking portal

    NOTE: When a bug is filed and a tracking ID is provided, the thread may then be suggested as "TI Thinks Resolved". Why? Please read the first FAQ of the CCS Forum Guidelines & FAQ

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