Hi there,
I tried to install CCS v3.2 several times but all got Error msg: Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personal or package venor.
My system is Windows XP SP3, and I almost did every suggestion I can find online: updated my windows installer, deleted all previous msi files, etc. but none of them works. Can anyone tell me what should I do to fix it? Thanks so much!
I've attached the log file. Thanks again.
Ethan,
From the log you sent it seems you are having the same problem as mentioned in the CCS FAQ. Check this entry.
Baris,
I am not sure if you are having the exact same issue, but check if your install log (located in C\) shows a similar issue as Ethan's.
Hope this helps,
Rafael
Rafael, I apreciate for your reply;
Unfortunately that entry did not solved our problem :(( but; we solved it in different way. : ))
Before installing CCSv3.3; go Start / Control Panel / Regional Settings / Location: USA - Language: English (USA)
Başlat / Denetim Masası / Bölge ve Dil Seçenekleri / Konum: A.B.D. - Tercihler: İngilizce (A.B.D.)
After changing these settings; then no problem with installation and after installation; you can change these settings as they were...
Everything works fine.
Thank you very much,
Barış
Barış,
Thanks for reporting that internationalization may affect the installers as well - I haven't had this problem with my system (Brazilian Portuguese), but it is surely good to know. I will add it to the FAQ entry.
Best regards,
Hello,
I have apparantly the same problem as you all (error 1722), here is the end of the log file :
Action start 16:04:47: InstallFinalize.
DEBUG: Error 2835: The control ErrorIcon was not found on dialog ErrorDialog
Internal Error 2835. ErrorIcon, ErrorDialog
Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action SETUPinstallBios, location: D:\setup\DSP_BIOS\dsp_bios_setupwin32_5_31_02_08.exe, command: -options "C:\CCStudio_v3.3\options.txt" -silent
MSI (s) (38:44) [16:11:17:640]: Product: Code Composer Studio v3.3 -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action SETUPinstallBios, location: D:\setup\DSP_BIOS\dsp_bios_setupwin32_5_31_02_08.exe, command: -options "C:\CCStudio_v3.3\options.txt" -silent
Action ended 16:11:17: InstallFinalize. Return value 3.
I've seen some people in the forum having exactly the same problem as me, i posted a message but got no answer...
It appears that there is a modified msi file that could fix the problem, is that true?
If so, could you please send it zipped (i'm afraid my company could consider a msi file as a virus) to :
daniel.fernandes.external@eads.com
The problem is now showstopper in my project,
Daniel
Daniel,
I have sent you instructions via private message
Thanks
ki
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Daniel; just look two meggages above.
That really solves the problem...
Hi Lee,
I am have the same issue of installing Code composer V3.2. Can you please share "setup.msi" file.
I only have the files for CCS v3.3. 3.2 has not been supported in quite some time. I suggest migrating to at least 3.3 (or even better - CCSv4)
Dear Ki-Soo Lee
I have CCS v3.3.3.2 version and i'm getting error 1722, can you send me the setup.msi file? i'm sending my contact information in private message. thanks for your kind help.
Alper
Alper; yukarıda yazdığım çözüme bak.
Tüm laboratuvardaki bilgisayarlarda denedik, sorun çözüldü.
CCS 3.3 kurulmadan önce bölgesel ayarları amerika yaparsan kurulum sorunsuz tamamlanıyor.
Kurulum bitiminde tekrar ayarları eski haine döndirsen de sorun çıkmıyor.
Hi,
I got the same error 1722. Could you please send msi file to ashokreddy.yannam@gmail.com
Thank you.
Ashok
Hi Ki,
I got the error 1722 when I am trying to install CCsv3.3 on 32 bit Windows 7 Ultimate.
Below is the error log.
-----------------------------------------------------------------
Action start 8:58:32: InstallFinalize.Info 1912. Could not unregister type library for file C:\Windows\system32\atl.dll. Contact your support personnel.CustomAction SETUPinstallBios returned actual error code 2002 (note this may not be 100% accurate if translation happened inside sandbox)DEBUG: Error 2835: The control ErrorIcon was not found on dialog ErrorDialogInternal Error 2835. ErrorIcon, ErrorDialogError 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action SETUPinstallBios, location: D:\setup\DSP_BIOS\dsp_bios_setupwin32_5_31_02_08.exe, command: -options "C:\CCStudio_v3.3\options.txt" -silent MSI (s) (08:B4) [09:07:39:770]: Product: Code Composer Studio v3.3 -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action SETUPinstallBios, location: D:\setup\DSP_BIOS\dsp_bios_setupwin32_5_31_02_08.exe, command: -options "C:\CCStudio_v3.3\options.txt" -silent
Action ended 9:07:39: InstallFinalize. Return value 3.Info 1912. Could not unregister type library for file C:\Windows\system32\atl.dll. Contact your support personnel.
-------------------------------------------------------------------
Could you please send me the instructions to ashokreddy.yannam@gmail.com
Hi Ashok,
Can you send me a private message? I will respond there.
Hello Ki,
Thank you for the prompt response. I am new to this forum. Please let me know how to send private message?
Thanks,
See: http://e2e.ti.com/support/development_tools/code_composer_studio/f/81/t/3131.aspx
Check the FAQ at the bottom: