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TI Home » TI E2E Community » Support Forums » Development Tools » Code Composer Studio » Code Composer Forum » CCS 5.2.1 Installation problem
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  • CCS 5.2.1 Installation problem

    CCS 5.2.1 Installation problem

    This question is answered
    Shivakumar Garag
    Posted by Shivakumar Garag
    on Aug 28 2012 16:20 PM
    Prodigy100 points

    Hi,

    CCS 5.2.1 installation looks not easy for me. I am trying to install CCS 5.2.1.00018. Last week I downloaded CCS from TI website and saved in a network drive of our company. I unzipped the downloaded file and kept the installation folder in the same folder of the network drive.

    Started CCS_Setup application to star the installation on Windows XP 32 bit machine. After completion of Eclipse installation, I stated getting "installation failure" messages. After a while, installation aborted because of too many failures. 

    Then I referred to couple of E2E discussions on CCS installation failures and tried to unzip the CCS downloaded using different unzip software. Every time same result. I have McAfee installed on the machine and tried to disable that as well. But there is no improvement. 

    Then I copied the unzipped CCS installation folder to the local machine and started installation, this time it worked. By this time I had already uninstalled the unzip software on that machine. 

    Then I followed the same steps to install on my laptop (windows 7 64 bit). Here also the installation went smooth without problems.

    This week I tried to install CCS on some other machine by following the same steps, and the problem appeared again. I am seeing "Installation failure" messages and no luck so far. Can some one help me for a clean CCS5 installation?

    Thanks,

    Shivakumar

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    • Lisa TI
      Posted by Lisa TI
      on Aug 29 2012 09:20 AM
      Guru99225 points

      Hi Shivakumar,

      is there something different with the non working setup?  Did you double check the unzipping?  Do you have access to send us the installjammer registry directory contents from the problem install?  (this is found under program files or program files(x86))

      Have you verified no directories with accented or special characters was used?

      Best Regards,

      Lisa

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    • Shivakumar Garag
      Posted by Shivakumar Garag
      on Aug 29 2012 11:42 AM
      Prodigy100 points

      Hi Lisa,

      There is no difference between the non working machine and one of the working machine. Both of them are with Windows XP OS. I have the unzipped folder on the network drive and the plan is to use that folder for the installation for test of the team. I am using the same unzipped folder to install on the non working machine.

      Surprisingly, there is no installjammer registry directory! And while installation I have observed the "installation failure" during the following package installations

      com.ti.ccstudio.idemain.feature.group

      com.ti.ccstudio.workflow.feature.group

      com.ti.ccstudio.c5500.feature.group

      com.ti.ccstudio.c6000.feature.group

      com.ti.ccstudio.c5400.feature.group

      I am installing under C:\ti directory.

      Let me try a fresh installation and check for installjammer registry directory.

      thanks,

      Shivakumar

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    • Lisa TI
      Posted by Lisa TI
      on Aug 29 2012 11:47 AM
      Guru99225 points

      HI Shivakumar,

      ok, please keep us informed.

      Best Regards,
      Lisa

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    • Shivakumar Garag
      Posted by Shivakumar Garag
      on Aug 29 2012 12:29 PM
      Prodigy100 points

      Hi Lisa,

      My two attempts to install CCS5 failed exactly at the same locations (or packages) that i had mentioned in my previous reply. There is no installjammer registry directory. After these failure messages, the installation completes and upon starting the CCS5 application, Eclipse logo appear and eclipse GUI appear. Still no clue what is going on...

      Thanks,

      Shivakumar

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    • Lisa TI
      Posted by Lisa TI
      on Aug 29 2012 12:44 PM
      Guru99225 points

      Hi Sivakumar,

      could you please double check?  These would be hidden folders so you may need to unhide them to see and find them.


      THanks,
      Lisa

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    • Shivakumar Garag
      Posted by Shivakumar Garag
      on Aug 29 2012 13:33 PM
      Prodigy100 points

      Hi Lisa,

      I found it. Please find it attached

      1004.ccsv5.zip

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    • Lisa TI
      Posted by Lisa TI
      on Aug 29 2012 14:31 PM
      Guru99225 points

      Hi Sivakumar,

      this still seems like it is possibly unzip related.  From what I can tell, it looks like the failing parts of your install are using a temp directory with a space in the name (ie documents and settings). 

      Please see if you can either verify you unzip before installing and see if you can change the temp location used to something with no spaces.

      Please keep us informed.

      Best regards,
      Lisa

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    • Shivakumar Garag
      Posted by Shivakumar Garag
      on Aug 29 2012 16:05 PM
      Prodigy100 points

      Hi Lisa,

      I have the unzipped folder of the installer in C:\temp directory. I hope this is the temp directory that you are talking about. I have tried the following with no success

      1. Moved the unzipped installer folder to new directory C:\Tools\TI and ran installer from there.
      2. Copied the downloaded CCS5 (zipped version) to local directory, unzipped it locally and ran installer from there
      Thanks,
      Shivakumar
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    • Shivakumar Garag
      Posted by Shivakumar Garag
      on Aug 29 2012 19:07 PM
      Verified Answer
      Verified by Lisa TI
      Prodigy100 points

      Hi Lisa,

      Problem solved!!

      1. As you mentioned, I looked at the system temp directory and changed the path of the "TEMP" to C:\Temp. This did not help.
      2. I looked at the installation log file under InstallJammer Registry directory. I observed multiple lines of "couldn't unzip" messages
      3. I found that there are two unzip.exe on the machine. During the installation, the default unzip.exe in C:\BIN was getting executed causing all the unzip failures
      4. I renamed C:\BIN\unzip.exe and the installation was successful after that.
      Thanks,
      Shivakumar
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    • Lisa TI
      Posted by Lisa TI
      on Aug 30 2012 07:53 AM
      Guru99225 points

      Hi Shivakumar,

      great, glad to hear you managed to find the fix.  We are working on fixing these unzip incompatibilities in coming releases.

      All the best with development.

      Best Regards,

      Lisa

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    • Shivakumar Garag
      Posted by Shivakumar Garag
      on Aug 30 2012 11:14 AM
      Prodigy100 points

      Hi Lisa,

      That sounds good. Thanks for the help to fix the problem.

      -Shivakumar

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    • Lisa TI
      Posted by Lisa TI
      on Aug 30 2012 11:28 AM
      Guru99225 points

      Hi Shivakumar,

      no problem.  That's what we're here for.

      Best Regards,

      Lisa

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