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CCS 6.1.00104 software update failed

Other Parts Discussed in Thread: CCSTUDIO

I installed the CCS 6.1.00104 on a windows 7 machine, tried to run the software update and get the following error:

An error occurred while collecting items to be installed
session context was:(profile=epp.package.cpp, phase=org.eclipse.equinox.internal.p2.engine.phases.Collect, operand=, action=).
Unable to read repository at software-dl.ti.com/.../com.ti.cgt.msp430.4.4.win32_root_4.4.4.
Connection reset
Unable to read repository at software-dl.ti.com/.../com.ti.cgt.tms470.5.2.win32_root_5.2.3.
Connection reset

Can you advise?

Is there a way to download the updates manually, then apply?  That would help if we need to install on a second computer.

Thanks

  • Hi,
    Are you using a 64 bit machine? This might help:
    Exit out of CCStudio completely.
    Open the ccstudio.ini file in ccsv6/eclipse. Add the following vmarg to the arguments there (if -vmargs is already there just add the -D... portion)
    Start CCStudio and try your update again.

    -vmargs -Djava.net.preferIPv4Stack=true

    Please let us know if this works for you.
    Thanks,
    Danish
  • I am on a win 7 64 bit OS. I had the -vmargs option already, tried adding the -D option as suggested, but get this error:

    An error occurred while collecting items to be installed
    session context was:(profile=epp.package.cpp, phase=org.eclipse.equinox.internal.p2.engine.phases.Collect, operand=, action=).
    Unable to read repository at software-dl.ti.com/.../com.ti.cgt.msp430.4.4.win32_root_4.4.4.
    Connection reset
    HTTP Server 'Service Unavailable': software-dl.ti.com/.../com.ti.cgt.tms470.5.2.win32_root_5.2.3
    HttpComponents connection error response code 503.


    If I manually try to go to those links:
    I can download com.ti.cgt.msp430.4.4.win32_root_4.4.zip, approx 18MB in size.
    When I go to the second link: it gets flagged as a virus: File name: ti_cgt_tms470_5.2.3_windows_installer.exe
  • I'm unable to download the 5.2.3 installer, instead got a 5.2 zip file. A response code 503 usually indicates that the web server is under maintenance. I'd recommend waiting a bit and trying again later. They may be uploading stuff.
  • I too am having issues with this latest variant:

    Very annoying as I uninstalled the previous version

    Graham

  • Hi danishinnis,

    I'm having the same problem, except I'm only trying to update the MSP430 Compiler Tools to version 4.4.4.

    I tried altering the ccstudio.ini file that you mentioned, but this did not seem to help for me either. I was running into the issue yesterday, but thought maybe it could be that the file/site was down or getting updated so I waited. However trying again this morning yields the same error still.

    Configuration details: configuration_details.txt

    Error log: log

    Regards,

    Katie

  • Hi Katie,
    Did you try deleting the cache?
    Exit out of CCStudio completely.
    Cd to <installdir>\ccsv6\eclipse\p2\org.eclipse.equinox.p2.core and <installdir>\ccsv6\eclipse\p2\org.eclipse.equinox.p2.repository and delete the cache folders there.
    Try the update again. I'm not sure why we're getting so many connection reset issues, but there was a lot of network traffic yesterday, which may be one explanation.
    Danish
  • Hooray this fixed it! I had tried closing and starting CCS up with -clean, but hadn't thought about the caches - this did the trick for me. Thanks so much Danish!
    -Katie
  • The same has been happening to me ever since I installed CCSv6 over a month ago. In the beginning it failed for ANY update, but I was able to get some by using various tips and tricks described in other threads (appending a '/' to repository paths, unchecking "Contact all update sites..." etc.), but the compiler updates always fail.

    In my case it's the com.ti.cgt.c2000.6.2.win32_root_6.2.11, com.ti.cgt.c2000.6.4.win32_root_6.4.3 and com.ti.cgt.c6000.7.4.win32_root_7.4.13.

    Always fails with "Service unavailable" or "Connection reset"

    The "-D" addition described above doesn't work for me. CCSv6 refuses to start up properly when it is added.

    Deleting the caches didn't make a difference.

    I tried to access one of the URLs in the error message (via the browser), which apparently led to a windows installer executable. However, it was flagged as "infected" by our anti-virus software and wouldn't download.

    Whether this has an influence on my ability to update I don't know. Other people here with the same setup don't have update problems.

    /Michael

  • Michael,
    I'm going to forward this to someone who maintains the Code Generation Tools. They may be able to help.
    Danish
  • Clearing the cache did not fix the problem for me either. I believe it's due to to one of the updates:

    ti_cgt_tms470_5.2.3_windows_installer.exe

    being flagged as a virus and not being downloaded. Are there any alternatives to doing the update?
  • I don't know what you guys did, but this morning I tried the update of the compiler tools again (as I always do every morning) and this time it worked!
    First time ever!

    Now, I had the "Contact all update sites..." unchecked as usual, so I don't know if it would have worked without this 'tweak'...

    /Michael
  • Glad to hear you were able to update. "contact all update sites.." can be left unchecked, most CCS updates are self contained and don't need to access other sites for dependencies. It can really slow your update down if eclipse searches all sites for content.
  • Hello danishinnis,

    I implemented all of the suggested fixes:
    Added -vmargs -Djava.net.preferIPv4Stack=true

    Exit out of CCStudio completely. Cd to
    <installdir>\ccsv6\eclipse\p2\org.eclipse.equinox.p2.core and <installdir>\ccsv6\eclipse\p2\org.eclipse.equinox.p2.repository and delete the cache folders there.

    Still get the following error message:

    An error occurred while collecting items to be installed
    Session context was:(profile=epp.package.cpp, phase=org.eclipse.equinox.internal.p2.engine.phases.Collect, operand=, action=).
    No repository found containing: org.eclipse.update.feature,com.ti.cgt.c2000.6.4.win32,6.4.3
    No repository found containing: binary,com.ti.cgt.c2000.6.4.win32_root,6.4.3

    Please advise.
    Chuck
  • Please try this:
    remove the cache folders again
    Start CCS
    Go to help -> install new software
    From the drop down list of available software sites, select "Code Generation Tools"
    Uncheck the box "Contact all available sites during install... "
    Try the update.
    Thanks
    Danish
  • Thanks, Danish. Fix worked fine.