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EVMK2H: XDS200 firmware update failure

Part Number: EVMK2H

I am getting a warning from CCS7 that the xds2xx firmware is out of date. In searching the e2e boards, I see other had the same problem. The firmware is listed by "xds2xx>xds2xx_conf.exe get xds2xxu 0" as 1.0.0.2. But when I try to update the firmware I receive no errors at all, but the readback continue to say 1.0.0.2.

Someone said they had to program the mezzanine directly through JTAG through the 20-pin connector. I do not have access to other JTAG pods in order to program the mezzanine directly. What should I do?