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CCS/UCD3138PFCEVM-026: CCS

benson chen
Prodigy 50 points
Part Number: UCD3138PFCEVM-026
Other Parts Discussed in Thread: CCSTUDIO

Tool/software: Code Composer Studio

I'm setting up the CCS to evaluate the PFC demo ,I've tried CCS7,CCS6.2.0.00050,CCS6.2.0.00080.There are still has the same error when installation 

I also checked the CCS troubleshooting page ,I fellowed these steps to reinstall  the 2005 ,2012 and 2015 MSVC. The error still exist .

Please kindly share your experences and help me to solve this problem due I've spend more than two days on it ! Thanks !

Checked the detailed information :

!SESSION 2018-01-16 16:11:43.725 -----------------------------------------------
eclipse.buildId=4.5.1.M20150904-0015
java.version=1.7.0_80
java.vendor=Oracle Corporation
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=zh_CN
Framework arguments: -application com.ti.ccstudio.p2app -repository software-dl.ti.com/.../armhelprepo -installiu com.ti.targetcontent.feature.group,com.ti.emulation.pack.win32.feature.group,com.ti.cgt.dmed.win32.feature.group,com.ti.cgt.arm.5.2.help.feature.group
Command-line arguments: -os win32 -ws win32 -arch x86 -application com.ti.ccstudio.p2app -repository software-dl.ti.com/.../armhelprepo -installiu com.ti.targetcontent.feature.group,com.ti.emulation.pack.win32.feature.group,com.ti.cgt.dmed.win32.feature.group,com.ti.cgt.arm.5.2.help.feature.group

!ENTRY org.eclipse.equinox.p2.repository 4 1002 2018-01-16 16:13:58.901
!MESSAGE Communication with repository at software-dl.ti.com/.../armhelprepo failed.
!STACK 0
java.net.SocketTimeoutException: Read timed out
at java.net.SocketInputStream.socketRead0(Native Method)
at java.net.SocketInputStream.read(SocketInputStream.java:152)
at java.net.SocketInputStream.read(SocketInputStream.java:122)
at org.apache.http.impl.io.AbstractSessionInputBuffer.fillBuffer(AbstractSessionInputBuffer.java:160)
at org.apache.http.impl.io.SocketInputBuffer.fillBuffer(SocketInputBuffer.java:84)
at org.apache.http.impl.io.AbstractSessionInputBuffer.readLine(AbstractSessionInputBuffer.java:273)
at org.apache.http.impl.conn.DefaultHttpResponseParser.parseHead(DefaultHttpResponseParser.java:140)
at org.apache.http.impl.conn.DefaultHttpResponseParser.parseHead(DefaultHttpResponseParser.java:57)
at org.apache.http.impl.io.AbstractMessageParser.parse(AbstractMessageParser.java:260)
at org.apache.http.impl.AbstractHttpClientConnection.receiveResponseHeader(AbstractHttpClientConnection.java:283)
at org.apache.http.impl.conn.DefaultClientConnection.receiveResponseHeader(DefaultClientConnection.java:251)
at org.apache.http.impl.conn.ManagedClientConnectionImpl.receiveResponseHeader(ManagedClientConnectionImpl.java:197)
at org.apache.http.protocol.HttpRequestExecutor.doReceiveResponse(HttpRequestExecutor.java:271)
at org.apache.http.protocol.HttpRequestExecutor.execute(HttpRequestExecutor.java:123)
at org.apache.http.impl.client.DefaultRequestDirector.tryExecute(DefaultRequestDirector.java:685)
at org.apache.http.impl.client.DefaultRequestDirector.execute(DefaultRequestDirector.java:487)
at org.apache.http.impl.client.AbstractHttpClient.doExecute(AbstractHttpClient.java:863)
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:82)
at org.eclipse.ecf.provider.filetransfer.httpclient4.HttpClientFileSystemBrowser.runRequest(HttpClientFileSystemBrowser.java:259)
at org.eclipse.ecf.provider.filetransfer.browse.AbstractFileSystemBrowser$DirectoryJob.run(AbstractFileSystemBrowser.java:69)
at org.eclipse.core.internal.jobs.Worker.run(Worker.java:55)

!ENTRY com.ti.common.core 4 0 2018-01-16 16:17:38.439
!MESSAGE path=ccs_base/DebugServer

!ENTRY com.ti.common.core 4 0 2018-01-16 16:17:38.439
!MESSAGE debugServerDir=C:/ti/ccs620/ccsv6/ccs_base/DebugServer

!ENTRY org.eclipse.core.jobs 4 2 2018-01-16 16:17:38.499
!MESSAGE An internal error occurred during: "".
!STACK 0
java.lang.UnsatisfiedLinkError: C:\ti\ccs620\ccsv6\ccs_base\DebugServer\bin\LibraryLoader.dll: Can't find dependent libraries
at java.lang.ClassLoader$NativeLibrary.load(Native Method)
at java.lang.ClassLoader.loadLibrary1(ClassLoader.java:1965)
at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1890)
at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1851)
at java.lang.Runtime.load0(Runtime.java:795)
at java.lang.System.load(System.java:1062)
at com.ti.debug.engine.xpcom.Runtime.preXPCOMInit(Runtime.java:163)
at com.ti.debug.engine.xpcom.Runtime.startBare(Runtime.java:116)
at com.ti.debug.engine.xpcom.Runtime.createComponent(Runtime.java:170)
at com.ti.utility.filesystem.DirectoryService.<init>(DirectoryService.java:26)
at com.ti.utility.filesystem.DirectoryService.<init>(DirectoryService.java:9)
at com.ti.utility.filesystem.DirectoryService$SingletonHolder.<clinit>(DirectoryService.java:44)
at com.ti.utility.filesystem.DirectoryService.instance(DirectoryService.java:49)
at com.ti.common.core.utils.ds.CoreUtilsProvider.getUserHomeDir(CoreUtilsProvider.java:40)
at com.ti.common.core.CoreUtils.getUserHomeDir(CoreUtils.java:135)
at com.ti.common.core.internal.ExternalReferenceParser.getUserExtRefDir(ExternalReferenceParser.java:176)
at com.ti.common.core.internal.ExternalReferenceParser.getExtRefDirectories(ExternalReferenceParser.java:158)
at com.ti.common.core.internal.ExternalReferenceParser.getReferenceFiles(ExternalReferenceParser.java:61)
at com.ti.common.core.internal.ExternalReferenceParser.getReferenceFiles(ExternalReferenceParser.java:147)
at com.ti.common.project.core.products.ProductDiscoveryManager.getProductDiscoveryPath(ProductDiscoveryManager.java:535)
at com.ti.common.project.core.products.ProductDiscoveryManager.getProductDiscoverySearchPath(ProductDiscoveryManager.java:518)
at com.ti.common.project.core.products.ProductDiscoveryManager.discoverDeclaredProducts(ProductDiscoveryManager.java:698)
at com.ti.common.project.core.products.ProductDiscoveryManager.<init>(ProductDiscoveryManager.java:353)
at com.ti.common.project.core.products.ProductDiscoveryManager.<clinit>(ProductDiscoveryManager.java:64)
at com.ti.ccstudio.apps.internal.ide.CCSIDEInitializationParticipant.processProductDiscoveryPathArgument(CCSIDEInitializationParticipant.java:39)
at com.ti.common.core.internal.headless.Initialize.run(Initialize.java:69)
at com.ti.common.core.services.IDEInitializer.run(IDEInitializer.java:35)
at com.ti.ccstudio.p2.actions.CCSInitAction$1.run(CCSInitAction.java:59)
at org.eclipse.core.internal.jobs.Worker.run(Worker.java:55)
!SESSION 2018-01-16 17:30:27.650 -----------------------------------------------
eclipse.buildId=4.5.1.M20150904-0015
java.version=1.7.0_80
java.vendor=Oracle Corporation
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=zh_CN
Framework arguments: -application com.ti.ccstudio.p2app -repository software-dl.ti.com/.../armhelprepo -installiu com.ti.targetcontent.feature.group,com.ti.emulation.pack.win32.feature.group,com.ti.cgt.dmed.win32.feature.group,com.ti.cgt.arm.5.2.help.feature.group
Command-line arguments: -os win32 -ws win32 -arch x86 -application com.ti.ccstudio.p2app -repository software-dl.ti.com/.../armhelprepo -installiu com.ti.targetcontent.feature.group,com.ti.emulation.pack.win32.feature.group,com.ti.cgt.dmed.win32.feature.group,com.ti.cgt.arm.5.2.help.feature.group

!ENTRY com.ti.common.core 4 0 2018-01-16 17:31:19.483
!MESSAGE path=ccs_base/DebugServer

!ENTRY com.ti.common.core 4 0 2018-01-16 17:31:19.483
!MESSAGE debugServerDir=C:/ti/ccsv6/ccs_base/DebugServer

!ENTRY org.eclipse.core.jobs 4 2 2018-01-16 17:31:19.623
!MESSAGE An internal error occurred during: "".
!STACK 0
java.lang.UnsatisfiedLinkError: C:\ti\ccsv6\ccs_base\DebugServer\bin\LibraryLoader.dll: Can't find dependent libraries
at java.lang.ClassLoader$NativeLibrary.load(Native Method)
at java.lang.ClassLoader.loadLibrary1(ClassLoader.java:1965)
at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1890)
at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1851)
at java.lang.Runtime.load0(Runtime.java:795)
at java.lang.System.load(System.java:1062)
at com.ti.debug.engine.xpcom.Runtime.preXPCOMInit(Runtime.java:163)
at com.ti.debug.engine.xpcom.Runtime.startBare(Runtime.java:116)
at com.ti.debug.engine.xpcom.Runtime.createComponent(Runtime.java:170)
at com.ti.utility.filesystem.DirectoryService.<init>(DirectoryService.java:26)
at com.ti.utility.filesystem.DirectoryService.<init>(DirectoryService.java:9)
at com.ti.utility.filesystem.DirectoryService$SingletonHolder.<clinit>(DirectoryService.java:44)
at com.ti.utility.filesystem.DirectoryService.instance(DirectoryService.java:49)
at com.ti.common.core.utils.ds.CoreUtilsProvider.getUserHomeDir(CoreUtilsProvider.java:40)
at com.ti.common.core.CoreUtils.getUserHomeDir(CoreUtils.java:135)
at com.ti.common.core.internal.ExternalReferenceParser.getUserExtRefDir(ExternalReferenceParser.java:176)
at com.ti.common.core.internal.ExternalReferenceParser.getExtRefDirectories(ExternalReferenceParser.java:158)
at com.ti.common.core.internal.ExternalReferenceParser.getReferenceFiles(ExternalReferenceParser.java:61)
at com.ti.common.core.internal.ExternalReferenceParser.getReferenceFiles(ExternalReferenceParser.java:147)
at com.ti.common.project.core.products.ProductDiscoveryManager.getProductDiscoveryPath(ProductDiscoveryManager.java:535)
at com.ti.common.project.core.products.ProductDiscoveryManager.getProductDiscoverySearchPath(ProductDiscoveryManager.java:518)
at com.ti.common.project.core.products.ProductDiscoveryManager.discoverDeclaredProducts(ProductDiscoveryManager.java:698)
at com.ti.common.project.core.products.ProductDiscoveryManager.<init>(ProductDiscoveryManager.java:353)
at com.ti.common.project.core.products.ProductDiscoveryManager.<clinit>(ProductDiscoveryManager.java:64)
at com.ti.ccstudio.apps.internal.ide.CCSIDEInitializationParticipant.processProductDiscoveryPathArgument(CCSIDEInitializationParticipant.java:39)
at com.ti.common.core.internal.headless.Initialize.run(Initialize.java:69)
at com.ti.common.core.services.IDEInitializer.run(IDEInitializer.java:35)
at com.ti.ccstudio.p2.actions.CCSInitAction$1.run(CCSInitAction.java:59)
at org.eclipse.core.internal.jobs.Worker.run(Worker.java:55)
!SESSION 2018-01-17 08:40:45.451 -----------------------------------------------
eclipse.buildId=4.5.1.M20150904-0015
java.version=1.7.0_80
java.vendor=Oracle Corporation
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=zh_CN
Framework arguments: -application com.ti.ccstudio.p2app -repository software-dl.ti.com/.../armhelprepo -installiu com.ti.targetcontent.feature.group,com.ti.emulation.pack.win32.feature.group,com.ti.cgt.dmed.win32.feature.group,com.ti.cgt.arm.5.2.help.feature.group
Command-line arguments: -os win32 -ws win32 -arch x86 -application com.ti.ccstudio.p2app -repository software-dl.ti.com/.../armhelprepo -installiu com.ti.targetcontent.feature.group,com.ti.emulation.pack.win32.feature.group,com.ti.cgt.dmed.win32.feature.group,com.ti.cgt.arm.5.2.help.feature.group

!ENTRY com.ti.common.core 4 0 2018-01-17 08:41:26.978
!MESSAGE path=ccs_base/DebugServer

!ENTRY com.ti.common.core 4 0 2018-01-17 08:41:26.978
!MESSAGE debugServerDir=C:/ti/ccsv6/ccs_base/DebugServer

!ENTRY org.eclipse.core.jobs 4 2 2018-01-17 08:41:27.038
!MESSAGE An internal error occurred during: "".
!STACK 0
java.lang.UnsatisfiedLinkError: C:\ti\ccsv6\ccs_base\DebugServer\bin\LibraryLoader.dll: Can't find dependent libraries
at java.lang.ClassLoader$NativeLibrary.load(Native Method)
at java.lang.ClassLoader.loadLibrary1(ClassLoader.java:1965)
at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1890)
at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1851)
at java.lang.Runtime.load0(Runtime.java:795)
at java.lang.System.load(System.java:1062)
at com.ti.debug.engine.xpcom.Runtime.preXPCOMInit(Runtime.java:163)
at com.ti.debug.engine.xpcom.Runtime.startBare(Runtime.java:116)
at com.ti.debug.engine.xpcom.Runtime.createComponent(Runtime.java:170)
at com.ti.utility.filesystem.DirectoryService.<init>(DirectoryService.java:26)
at com.ti.utility.filesystem.DirectoryService.<init>(DirectoryService.java:9)
at com.ti.utility.filesystem.DirectoryService$SingletonHolder.<clinit>(DirectoryService.java:44)
at com.ti.utility.filesystem.DirectoryService.instance(DirectoryService.java:49)
at com.ti.common.core.utils.ds.CoreUtilsProvider.getUserHomeDir(CoreUtilsProvider.java:40)
at com.ti.common.core.CoreUtils.getUserHomeDir(CoreUtils.java:135)
at com.ti.common.core.internal.ExternalReferenceParser.getUserExtRefDir(ExternalReferenceParser.java:176)
at com.ti.common.core.internal.ExternalReferenceParser.getExtRefDirectories(ExternalReferenceParser.java:158)
at com.ti.common.core.internal.ExternalReferenceParser.getReferenceFiles(ExternalReferenceParser.java:61)
at com.ti.common.core.internal.ExternalReferenceParser.getReferenceFiles(ExternalReferenceParser.java:147)
at com.ti.common.project.core.products.ProductDiscoveryManager.getProductDiscoveryPath(ProductDiscoveryManager.java:535)
at com.ti.common.project.core.products.ProductDiscoveryManager.getProductDiscoverySearchPath(ProductDiscoveryManager.java:518)
at com.ti.common.project.core.products.ProductDiscoveryManager.discoverDeclaredProducts(ProductDiscoveryManager.java:698)
at com.ti.common.project.core.products.ProductDiscoveryManager.<init>(ProductDiscoveryManager.java:353)
at com.ti.common.project.core.products.ProductDiscoveryManager.<clinit>(ProductDiscoveryManager.java:64)
at com.ti.ccstudio.apps.internal.ide.CCSIDEInitializationParticipant.processProductDiscoveryPathArgument(CCSIDEInitializationParticipant.java:39)
at com.ti.common.core.internal.headless.Initialize.run(Initialize.java:69)
at com.ti.common.core.services.IDEInitializer.run(IDEInitializer.java:35)
at com.ti.ccstudio.p2.actions.CCSInitAction$1.run(CCSInitAction.java:59)
at org.eclipse.core.internal.jobs.Worker.run(Worker.java:55)
!SESSION 2018-01-17 12:08:28.550 -----------------------------------------------
eclipse.buildId=4.5.1.M20150904-0015
java.version=1.7.0_80
java.vendor=Oracle Corporation
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=zh_CN
Framework arguments: -application com.ti.ccstudio.p2app -repository software-dl.ti.com/.../armhelprepo -installiu com.ti.targetcontent.feature.group,com.ti.emulation.pack.win32.feature.group,com.ti.cgt.dmed.win32.feature.group,com.ti.cgt.arm.5.2.help.feature.group
Command-line arguments: -os win32 -ws win32 -arch x86 -application com.ti.ccstudio.p2app -repository software-dl.ti.com/.../armhelprepo -installiu com.ti.targetcontent.feature.group,com.ti.emulation.pack.win32.feature.group,com.ti.cgt.dmed.win32.feature.group,com.ti.cgt.arm.5.2.help.feature.group

!ENTRY com.ti.common.core 4 0 2018-01-17 12:09:10.690
!MESSAGE path=ccs_base/DebugServer

!ENTRY com.ti.common.core 4 0 2018-01-17 12:09:10.690
!MESSAGE debugServerDir=C:/ti/ccsv6/ccs_base/DebugServer

!ENTRY org.eclipse.core.jobs 4 2 2018-01-17 12:09:10.870
!MESSAGE An internal error occurred during: "".
!STACK 0
java.lang.UnsatisfiedLinkError: C:\ti\ccsv6\ccs_base\DebugServer\bin\LibraryLoader.dll: Can't find dependent libraries
at java.lang.ClassLoader$NativeLibrary.load(Native Method)
at java.lang.ClassLoader.loadLibrary1(ClassLoader.java:1965)
at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1890)
at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1851)
at java.lang.Runtime.load0(Runtime.java:795)
at java.lang.System.load(System.java:1062)
at com.ti.debug.engine.xpcom.Runtime.preXPCOMInit(Runtime.java:163)
at com.ti.debug.engine.xpcom.Runtime.startBare(Runtime.java:116)
at com.ti.debug.engine.xpcom.Runtime.createComponent(Runtime.java:170)
at com.ti.utility.filesystem.DirectoryService.<init>(DirectoryService.java:26)
at com.ti.utility.filesystem.DirectoryService.<init>(DirectoryService.java:9)
at com.ti.utility.filesystem.DirectoryService$SingletonHolder.<clinit>(DirectoryService.java:44)
at com.ti.utility.filesystem.DirectoryService.instance(DirectoryService.java:49)
at com.ti.common.core.utils.ds.CoreUtilsProvider.getUserHomeDir(CoreUtilsProvider.java:40)
at com.ti.common.core.CoreUtils.getUserHomeDir(CoreUtils.java:135)
at com.ti.common.core.internal.ExternalReferenceParser.getUserExtRefDir(ExternalReferenceParser.java:176)
at com.ti.common.core.internal.ExternalReferenceParser.getExtRefDirectories(ExternalReferenceParser.java:158)
at com.ti.common.core.internal.ExternalReferenceParser.getReferenceFiles(ExternalReferenceParser.java:61)
at com.ti.common.core.internal.ExternalReferenceParser.getReferenceFiles(ExternalReferenceParser.java:147)
at com.ti.common.project.core.products.ProductDiscoveryManager.getProductDiscoveryPath(ProductDiscoveryManager.java:535)
at com.ti.common.project.core.products.ProductDiscoveryManager.getProductDiscoverySearchPath(ProductDiscoveryManager.java:518)
at com.ti.common.project.core.products.ProductDiscoveryManager.discoverDeclaredProducts(ProductDiscoveryManager.java:698)
at com.ti.common.project.core.products.ProductDiscoveryManager.<init>(ProductDiscoveryManager.java:353)
at com.ti.common.project.core.products.ProductDiscoveryManager.<clinit>(ProductDiscoveryManager.java:64)
at com.ti.ccstudio.apps.internal.ide.CCSIDEInitializationParticipant.processProductDiscoveryPathArgument(CCSIDEInitializationParticipant.java:39)
at com.ti.common.core.internal.headless.Initialize.run(Initialize.java:69)
at com.ti.common.core.services.IDEInitializer.run(IDEInitializer.java:35)
at com.ti.ccstudio.p2.actions.CCSInitAction$1.run(CCSInitAction.java:59)
at org.eclipse.core.internal.jobs.Worker.run(Worker.java:55)
!SESSION 2018-01-17 14:29:53.990 -----------------------------------------------
eclipse.buildId=4.5.1.M20150904-0015
java.version=1.7.0_80
java.vendor=Oracle Corporation
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=zh_CN
Framework arguments: -application com.ti.ccstudio.p2app -repository file:/D:/SoftWare/CCS6.2.0.00048_win32/baserepo/targetcontent_core_repo,file:/D:/SoftWare/CCS6.2.0.00048_win32/featurerepo,file:/D:/SoftWare/CCS6.2.0.00048_win32/baserepo/armhelprepo -installiu com.ti.targetcontent.feature.group,com.ti.emulation.pack.win32.feature.group,com.ti.cgt.dmed.win32.feature.group,com.ti.cgt.arm.5.2.help.feature.group
Command-line arguments: -os win32 -ws win32 -arch x86 -application com.ti.ccstudio.p2app -repository file:/D:/SoftWare/CCS6.2.0.00048_win32/baserepo/targetcontent_core_repo,file:/D:/SoftWare/CCS6.2.0.00048_win32/featurerepo,file:/D:/SoftWare/CCS6.2.0.00048_win32/baserepo/armhelprepo -installiu com.ti.targetcontent.feature.group,com.ti.emulation.pack.win32.feature.group,com.ti.cgt.dmed.win32.feature.group,com.ti.cgt.arm.5.2.help.feature.group

!ENTRY com.ti.common.core 4 0 2018-01-17 14:30:09.375
!MESSAGE path=ccs_base/DebugServer

!ENTRY com.ti.common.core 4 0 2018-01-17 14:30:09.378
!MESSAGE debugServerDir=C:/ti/ccsv6/ccs_base/DebugServer

!ENTRY org.eclipse.core.jobs 4 2 2018-01-17 14:30:09.745
!MESSAGE An internal error occurred during: "".
!STACK 0
java.lang.UnsatisfiedLinkError: C:\ti\ccsv6\ccs_base\DebugServer\bin\LibraryLoader.dll: Can't find dependent libraries
at java.lang.ClassLoader$NativeLibrary.load(Native Method)
at java.lang.ClassLoader.loadLibrary1(ClassLoader.java:1965)
at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1890)
at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1851)
at java.lang.Runtime.load0(Runtime.java:795)
at java.lang.System.load(System.java:1062)
at com.ti.debug.engine.xpcom.Runtime.preXPCOMInit(Runtime.java:163)
at com.ti.debug.engine.xpcom.Runtime.startBare(Runtime.java:116)
at com.ti.debug.engine.xpcom.Runtime.createComponent(Runtime.java:170)
at com.ti.utility.filesystem.DirectoryService.<init>(DirectoryService.java:26)
at com.ti.utility.filesystem.DirectoryService.<init>(DirectoryService.java:9)
at com.ti.utility.filesystem.DirectoryService$SingletonHolder.<clinit>(DirectoryService.java:44)
at com.ti.utility.filesystem.DirectoryService.instance(DirectoryService.java:49)
at com.ti.common.core.utils.ds.CoreUtilsProvider.getUserHomeDir(CoreUtilsProvider.java:40)
at com.ti.common.core.CoreUtils.getUserHomeDir(CoreUtils.java:135)
at com.ti.common.core.internal.ExternalReferenceParser.getUserExtRefDir(ExternalReferenceParser.java:176)
at com.ti.common.core.internal.ExternalReferenceParser.getExtRefDirectories(ExternalReferenceParser.java:158)
at com.ti.common.core.internal.ExternalReferenceParser.getReferenceFiles(ExternalReferenceParser.java:61)
at com.ti.common.core.internal.ExternalReferenceParser.getReferenceFiles(ExternalReferenceParser.java:147)
at com.ti.common.project.core.products.ProductDiscoveryManager.getProductDiscoveryPath(ProductDiscoveryManager.java:535)
at com.ti.common.project.core.products.ProductDiscoveryManager.getProductDiscoverySearchPath(ProductDiscoveryManager.java:518)
at com.ti.common.project.core.products.ProductDiscoveryManager.discoverDeclaredProducts(ProductDiscoveryManager.java:698)
at com.ti.common.project.core.products.ProductDiscoveryManager.<init>(ProductDiscoveryManager.java:353)
at com.ti.common.project.core.products.ProductDiscoveryManager.<clinit>(ProductDiscoveryManager.java:64)
at com.ti.ccstudio.apps.internal.ide.CCSIDEInitializationParticipant.processProductDiscoveryPathArgument(CCSIDEInitializationParticipant.java:39)
at com.ti.common.core.internal.headless.Initialize.run(Initialize.java:69)
at com.ti.common.core.services.IDEInitializer.run(IDEInitializer.java:35)
at com.ti.ccstudio.p2.actions.CCSInitAction$1.run(CCSInitAction.java:59)
at org.eclipse.core.internal.jobs.Worker.run(Worker.java:55)

  • 0
    TI__Guru**** 421230 points
    Hi Benson,
    Are you getting this issue during the installation of CCS (install failed) or when you try to run CCS (installation was successful but CCS does not run)? If the installation itself failed, can you provide your installation logs (as mentioned in the troubleshooting guide)?

    Thanks
    ki
  • 0 in reply to Ki
    Prodigy 50 points
    Hi, Ki-Soo
    Thanks ! This happens during the installation of CCS.Log Content shows below :


    !SESSION 2018-01-17 17:45:56.206 -----------------------------------------------
    eclipse.buildId=4.5.1.M20150904-0015
    java.version=1.7.0_80
    java.vendor=Oracle Corporation
    BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=zh_CN
    Framework arguments: -application com.ti.ccstudio.p2app -repository file:/D:/SoftWare/CCS6.2.0.00048_win32/baserepo/targetcontent_core_repo,file:/D:/SoftWare/CCS6.2.0.00048_win32/featurerepo,file:/D:/SoftWare/CCS6.2.0.00048_win32/baserepo/armhelprepo -installiu com.ti.targetcontent.feature.group,com.ti.emulation.pack.win32.feature.group,com.ti.cgt.dmed.win32.feature.group,com.ti.cgt.arm.5.2.help.feature.group
    Command-line arguments: -os win32 -ws win32 -arch x86 -application com.ti.ccstudio.p2app -repository file:/D:/SoftWare/CCS6.2.0.00048_win32/baserepo/targetcontent_core_repo,file:/D:/SoftWare/CCS6.2.0.00048_win32/featurerepo,file:/D:/SoftWare/CCS6.2.0.00048_win32/baserepo/armhelprepo -installiu com.ti.targetcontent.feature.group,com.ti.emulation.pack.win32.feature.group,com.ti.cgt.dmed.win32.feature.group,com.ti.cgt.arm.5.2.help.feature.group

    !ENTRY com.ti.common.core 4 0 2018-01-17 17:46:10.155
    !MESSAGE path=ccs_base/DebugServer

    !ENTRY com.ti.common.core 4 0 2018-01-17 17:46:10.157
    !MESSAGE debugServerDir=C:/ti/ccs620/ccsv6/ccs_base/DebugServer

    !ENTRY org.eclipse.core.jobs 4 2 2018-01-17 17:46:10.241
    !MESSAGE An internal error occurred during: "".
    !STACK 0
    java.lang.UnsatisfiedLinkError: C:\ti\ccs620\ccsv6\ccs_base\DebugServer\bin\LibraryLoader.dll: Can't find dependent libraries
    at java.lang.ClassLoader$NativeLibrary.load(Native Method)
    at java.lang.ClassLoader.loadLibrary1(ClassLoader.java:1965)
    at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1890)
    at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1851)
    at java.lang.Runtime.load0(Runtime.java:795)
    at java.lang.System.load(System.java:1062)
    at com.ti.debug.engine.xpcom.Runtime.preXPCOMInit(Runtime.java:163)
    at com.ti.debug.engine.xpcom.Runtime.startBare(Runtime.java:116)
    at com.ti.debug.engine.xpcom.Runtime.createComponent(Runtime.java:170)
    at com.ti.utility.filesystem.DirectoryService.<init>(DirectoryService.java:26)
    at com.ti.utility.filesystem.DirectoryService.<init>(DirectoryService.java:9)
    at com.ti.utility.filesystem.DirectoryService$SingletonHolder.<clinit>(DirectoryService.java:44)
    at com.ti.utility.filesystem.DirectoryService.instance(DirectoryService.java:49)
    at com.ti.common.core.utils.ds.CoreUtilsProvider.getUserHomeDir(CoreUtilsProvider.java:40)
    at com.ti.common.core.CoreUtils.getUserHomeDir(CoreUtils.java:135)
    at com.ti.common.core.internal.ExternalReferenceParser.getUserExtRefDir(ExternalReferenceParser.java:176)
    at com.ti.common.core.internal.ExternalReferenceParser.getExtRefDirectories(ExternalReferenceParser.java:158)
    at com.ti.common.core.internal.ExternalReferenceParser.getReferenceFiles(ExternalReferenceParser.java:61)
    at com.ti.common.core.internal.ExternalReferenceParser.getReferenceFiles(ExternalReferenceParser.java:147)
    at com.ti.common.project.core.products.ProductDiscoveryManager.getProductDiscoveryPath(ProductDiscoveryManager.java:535)
    at com.ti.common.project.core.products.ProductDiscoveryManager.getProductDiscoverySearchPath(ProductDiscoveryManager.java:518)
    at com.ti.common.project.core.products.ProductDiscoveryManager.discoverDeclaredProducts(ProductDiscoveryManager.java:698)
    at com.ti.common.project.core.products.ProductDiscoveryManager.<init>(ProductDiscoveryManager.java:353)
    at com.ti.common.project.core.products.ProductDiscoveryManager.<clinit>(ProductDiscoveryManager.java:64)
    at com.ti.ccstudio.apps.internal.ide.CCSIDEInitializationParticipant.processProductDiscoveryPathArgument(CCSIDEInitializationParticipant.java:39)
    at com.ti.common.core.internal.headless.Initialize.run(Initialize.java:69)
    at com.ti.common.core.services.IDEInitializer.run(IDEInitializer.java:35)
    at com.ti.ccstudio.p2.actions.CCSInitAction$1.run(CCSInitAction.java:59)
    at org.eclipse.core.internal.jobs.Worker.run(Worker.java:55)
  • 0 in reply to benson chen
    TI__Guru**** 421230 points
    I am looking for the installation logs, not the Eclipse error log. Can you provide those?

    See the below link if you are not sure which logs I am referring to:
    processors.wiki.ti.com/.../Troubleshooting_CCSv7

    Thanks
    ki
  • 0 in reply to Ki
    Prodigy 50 points

    Hi Ki-Soo ,Please help to check the detailed log ,Thanks!4744.20180117174044.zip

  • 0 in reply to benson chen
    Prodigy 50 points
    After days of study , The problem solved !
    I tried CCS7 at the later time ,then I found there are two windows updates missed :
    1,Windows6.1-KB2999226-x64
    2,Windows6.1-KB3033929-x64
    It seems they are very important to CCS , I also tried to download these two updates and install them manually ,however it reports 0x80240037 when I install these updates .After I focus on solving the updates issue ,eventually I found the solution.
    Step 1:
    Download these two updates from Microsoft
    Step 2
    copy these tow files to a folder you like, and try the following command line :
    > wusa.exe Windows6.1-KB2999226-x64.msu /extract:XXXX
    > DISM.exe /Online /Add-Package /PackagePath:XXXX\Windows6.1-KB2999226-x64.cab

    > wusa.exe Windows6.1-KB2999226-x64.msu /extract:XXXX
    > DISM.exe /Online /Add-Package /PackagePath:XXXX\Windows6.1-KB3033929-x64.cab
    Step 3:
    Restart your system.

    Hopefully ,My experience could help when you meet the same problem .
    Thanks !