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DLPLCR6500EVM: Controller/DMD incompatible error

Part Number: DLPLCR6500EVM

Straight out of the box, I have received a controller/DMD incompatible error. I have tried some of the things suggested in other posts, like updating the firmware, restarting, etc. Nothing has worked, the issue persists. I purchased my kit from Digital Light Innovations, if that matters. All of my LED lights are as they should be, and my window looks just like the image posted here (but with v5 firmware):