Part Number: DLPLCR9000EVM
Hi,
I recently purchased DLPLCR9000EVM. After operating with some internal test patterns, I thought it works but just found I can't upload pattern images from my pc. To be more precise, I made binary pattern images, 2560x1600 size, and added it on the pattern-on-the-fly mode in the provided software. Interestingly, when I upload an image of all on (which '1') it works. But if I added an image of mixture of '0' and '1' (random pattern) it stops with an popup stating 'Uploading to EVM : 0%', then the program freezes with Master Red light starts to blink on the DLPC900 board. Tested with one of the pattern images in 'C:\Texas Instruments-DLP\DLPC900REF-SW-3.0.0\DLPC900REF-GUI\LCR9000_Images' and still it made the same problem. So the problem is not from the format of image files that I generated.
Thought it might be firmware issue and updated firmware version to 4.0.0. Still it did not fix the problem. What is going on in the system?
Btw, what is the phone number for technical customer service? I can't find it.
Best,
Jong