Hello!
I have been getting this intermittent error with our evaluation module for a while now but just recently turned into a persistent issue, when I connect the device to power it turns the green light and the yellow one as well and I can't scan anything.
When I connect the device to the computer it shows DLPC FW Version 0.0.0
There is another thread here about the same issue, wanted to know if anyone is experiencing the same problem and what are the options to get this fixed.
I tried different power sources, firmware upgrades and nothing works.
Thank you