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Great, thank you!  This worked in our Dell T5500 too.

Adam

Hi Divya,

Have you figured out a solution yet?

I have 64bit Windows 7 running on a Dell Precision M6500. None of the USB ports worked so far. It's always recognized as a USB controller.

Regards,

Bob

Hi Bob,

We have tested different configurations of PC's and various USB 2.0 and 3.0 Ports. One of the reasons could be the bug in the Linux Kernel 2.6.32 as mentioned here.

We are in the process of updating the Linux kernel to check if this is the issue. Meanwhile, could you try to connect the USB cable with a Hub in between the PC and cable.

Regards,

Divya

Hi,

Has this problem been resolved yet? Is there an updated Linux kernel available? I also have the problem with the USB connection on Windows 7 64-bit on a SuperMicro SuperServer 7046GT-TRF-TC4.

Please advice.

Thanks,

Juergen

Hi Juergen,

The USB  problem appears to be due to prematurely connecting the USB cable.

Can you please follow the below procedure in specified order,

- Disconnect the LightCrafter from PC (power off the LightCrafter)

- Disable all the network connections(even WiFi)

- Reboot the computer and wait for a complete start up

-  Power up the LightCrafter and wait for the vertical color bars to display

- Connect the LightCrafter to the PC via USB to the new/ different port on the PC

- Auto install the driver as instructed in the DLP LightCrafter's User's Guide (link )

- Wait for the installation and network address assignment to complete

Please let me know if this helped.

Best Regards,

Divya