• Join
  • Sign In with my.TI Login
Texas Instruments
  • Products
  • Applications
  • Tools & Software
  • Support & Community
  • Sample & Buy
  • About TI
Sample & Purchase Cart Sample & Purchase Cart
  • Search
  • Advanced
TI E2E™ Community
  • Support Forums
  • Blogs
  • Groups
  • Videos
  • 简体中文
  • More ...
TI Home » TI E2E Community » Support Forums » DLP & MEMS » DLP LightCrafter Development Platform » Workarounds for LightCrafter's USB/RNDIS Connection issue
Share
DLP & MEMS
  • Forums
Options
  • Subscribe via RSS

Forums

Workarounds for LightCrafter's USB/RNDIS Connection issue

  • Jan Winter
    Posted by Jan Winter
    on Jun 14 2012 09:02 AM
    Prodigy240 points

    HI again,

    I'm just wondering: isn't it possible to communicate with the board over UART the same way as over the currently not for everybody well functioning RNDIS - Ethernet over USB?

    According to a first look into the documentation the UART is only for error logging output. Is that correct?

    Best regards

    Jan Winter

    Report Abuse
    • Reply
    You have posted to a forum that requires a moderator to approve posts before they are publicly available.
  • Pascal DLP
    Posted by Pascal DLP
    on Jun 15 2012 16:39 PM
    Expert7515 points

    Update on LightCrafter USB/RNDIS issue.

    We promised an update on the progress towards resolving this issue by today (June 15). Here is the current status:

    We have been working on identifying the nature and source of the various failure modes which we have seen, or which have been reported by users. We are looking at both software and hardware (signal integrity) areas as possible sources of the problems.

    Using a USB analyzer we have been able to verify that some LightCrafter modules do experience difficulty mounting correctly as RNDIS devices because they do not properly enumerate on the bus.  We have also observed that some LightCrafters will establish a USB connection and appear to work with the LCr GUI, but on the analyzer show a number of USB packet errors while communicating. We then observed that (at least in our cases) the insertion of a simple, unpowered Belkin USB hub allows the LightCrafter to properly ennumerate and connect via the RNDIS driver, and then communicate with the LCr GUI with no USB errors. Clearly, the USB hub is more tolerant of the LightCrafter USB "quirks" than are many PC USB ports. The hub seems to buffer the LCr enough to essentially eliminate USB errors.

    We know from reports that USB hubs do not work for everyone, but do for many. Meanwhile, this behavior is helping us to debug the problem. These observations indicate to us that there may be signal integrity issues with the LCr USB circuit. We are undertaking the task of looking deeper into this possible error source. This will take a few more days. Of course, any resolution will be shared as soon as available with this community.

    There is one more issue which some of you may be experiencing. This is exacerbated by the USB connection issue, but is actually separate. This is a TCP/IP socket problem wihch is due to a bug in the QT 4 framework which is used by the LCr GUI. It is not properly releasing a TCP/IP socket when a communication error (perhaps caused by the USB problem) occurs. In our experience, this often requires re-booting Windows before a successful TCP/IP socket to communicate with the LCr can be openend. We will continue to also work on this issue.

    Be assured that we at TI are taking these problems and difficulties seriously, and working to provide robust solutions.

    Best regards,

    Pascal

    Best regards,

    Pascal

    LightCrafter USB/RNDIS
    Report Abuse
    • Reply
    You have posted to a forum that requires a moderator to approve posts before they are publicly available.
  • Zhengrong Yao
    Posted by Zhengrong Yao
    on Jun 16 2012 01:10 AM
    Prodigy15 points

    This is really frustrating.... the USB driver simply put us into a nightmare.

    A team of 7 pc+laptop could not wake up this single usb device, all are win7 32 bit devices, no workaround is working so far, basically, when we put the powered lcr into a usb port of pc, laptop, with/without/powed/non-powed  usb hub, nothing happen except the usb hub discovery thing, this makes me wonder if the device is malfunction from the start, so pls help me to judge if this device is so.

    when trying to use the zip provided above, in win7 when you put to this inf file and click next, it simply cannot recognize any device to move forward... a lot power on off disable net etc bring no luck either. June 15 update give us more insight but no progress sovling this issue.

    When we power on the device, if we put the device on top of desk as portrait manner in our camera view,  so that  the mini usb and power at bottom and lens on top, we can see two flashing green lights close to the "Altera" chip on right side, they flash in turn, one after another. and a red light (static light not flashing) close to "DM365ZCE21" chip (to its low right corner). And the projector is projecting a red image IMMEDIATELY, cannot figure out what is the image, it is bright red with a dark small rectangle in middle left side. There is no feeling of a "start up " several seconds time, as some topic mentioned, is this correct? the green lights flashing at same frequency as the projecting image and we can hear the flashing sound.

    use 5.2v voltage, most devices are Asus laptops with intel cpu, at one time someone manage to ping 192.168.1.100 in ubuntu but this is not garanteed, we need one way to command this device...

    any tip would be greatly appreciated!

    Zhengrong

    UPDATE!

    Now everything suddenly works.... we just get clue from one of the post and switch the 5v/1200MA power supply to 5v/2000MA... now we also understand why you say... when the vertical bar shows.... since we never manage to see the picture on the wall and the 3 BGR  bar at the end! maybe you could add the projected shot in manual and tell people if you have not see those picture on wall after simply power  the device, that probably means your power supply  is not enough :-)  that will save a lot of time

    Report Abuse
    • Reply
    You have posted to a forum that requires a moderator to approve posts before they are publicly available.
  • Jan Winter
    Posted by Jan Winter
    on Jun 16 2012 09:41 AM
    Prodigy240 points

    HI

    I made that observation:

    didn't get the LightCrafter working on 2 winXP pcs with a 5m USB cable. Used a 20cm cable on a MacBook and everything works, can connect with MATLAB. Will have to take another look on the winXP pcs with the shorter cable whether that causes the issue.

    Best regards

    Jan Winter

    Report Abuse
    • Reply
    You have posted to a forum that requires a moderator to approve posts before they are publicly available.
  • Pascal DLP
    Posted by Pascal DLP
    on Jun 17 2012 09:38 AM
    Expert7515 points

    The observations about the 5V power supply are very helpful. We should make it very clear that the LightCrafter power supply should be capable of at least 2A.

    Also, the observation about the shorter USB cable is helpful. I am looking at that issue (USB signal integrity) closely right now. I hope to have some more update on this soon.

    Best regards,

    Pascal

    Best regards,

    Pascal

    LightCrafter USB
    Report Abuse
    • Reply
    You have posted to a forum that requires a moderator to approve posts before they are publicly available.
  • Jan Winter
    Posted by Jan Winter
    on Jun 18 2012 06:25 AM
    Prodigy240 points

    Hi guys,

    I made some more observations:

    used a 20cm and a 5 m USB cable on a windows xp (service pack 3) pc attached to 

    a.) a USB hub

    b.) the front USB connectors (not the ones on the back which are directly attached to the motherboard)

    and a MacBook

    on the MacBook no usb hub is required, both cables work just fine, no driver installations required (works as it should out of the box with plug and play - Apple style)

    on the windows xp it works via the USB hub with the 20cm cable (not with the 5m cable), but I have to install a rndis driver which I have found somewhere in these forums here (my win xp SP3 doesn't seem to come with that driver, haven't found that driver on the microsoft website anywhere easily)

    on the windows xp without USB hub with the 20cm cable it is detected, but after the driver is installed (I have to install the driver every time I use a new USB port -> wow that's great programming of redmond ;), nothing happens if I use the 5m cable.

    most probably the wiring in the pc from the motherboard to the front USB connectors is crappy, so that the usb device isn't recognized. However it works fine with other measurement equipment, so maybe there is also an issue with the USB connection on the LightCrafter, which only shows up under bad conditions.

    Best regards

    Jan Winter

    Report Abuse
    • Reply
    You have posted to a forum that requires a moderator to approve posts before they are publicly available.
  • Pascal DLP
    Posted by Pascal DLP
    on Jun 18 2012 08:18 AM
    Expert7515 points

    Jan,

    Thank you for your further observations. We are looking exactly at the LCr USB connection right now. I will post updates when we know more.

    Best regards,

    Pascal

    Best regards,

    Pascal

    LightCrafter USB
    Report Abuse
    • Reply
    You have posted to a forum that requires a moderator to approve posts before they are publicly available.
  • Sang
    Posted by Sang
    on Jun 20 2012 01:49 AM
    Prodigy35 points

    Dear Pascal,

    I would like to add one more strange observation.

    As you recommended, I used a USB hub, and it works fine with my winXP computer.

    (It didn't work without the USB hub.)

    But whenever after I power down the LightCrafter, every USB ports does not work anymore (both front & back ports).

    The USB ports recovers when my computer is rebooted.

    I checked that all of USB ports were active while the LightCrafter was powered up and connected.

    Best regards,

    Sang

    Report Abuse
    • Reply
    You have posted to a forum that requires a moderator to approve posts before they are publicly available.
  • Pascal DLP
    Posted by Pascal DLP
    on Jun 20 2012 09:08 AM
    Expert7515 points

    Sang,

    That is strange (that it seems to disable all of your USB ports until a reboot). I really have no idea why that would happen - we haven't seen it elsewhere, as far as I am aware.

    Please hold on another couple of days. We think that we have discovered the cause for the LightCrafter USB problems, and will be posting an update on Friday.

    Best regards,

    Pascal

    Best regards,

    Pascal

    LightCrafter USB
    Report Abuse
    • Reply
    You have posted to a forum that requires a moderator to approve posts before they are publicly available.
  • Pascal DLP
    Posted by Pascal DLP
    on Jun 22 2012 14:41 PM
    Expert7515 points

    To all who are experiencing difficulties with the USB connection from PC to DLP LightCrafter module:

    I have been giving weekly Friday updates on the progress we have been making towards identifying and solving the problems which some people have been experiencing with connecting the LCr to their PC. I am moving these updates out of this thread.

    I am starting a new thread, which will be labeled "DLP LightCrafter USB connectivity solution". Please monitor this new thread for updates.

    I will repeat this in the new thread: we believe that we have identified the cause of the difficulties, and that we have a software fix for the problem, which will be made available as soon as we can completely validate it.

    Best regards,

    Pascal

    Best regards,

    Pascal

    LightCrafter USB
    Report Abuse
    • Reply
    You have posted to a forum that requires a moderator to approve posts before they are publicly available.
12
TI E2E™ Community
  • Support Forums
  • Blogs
  • Videos
  • Groups
  • Site Support & Feedback
  • Settings
TI E2E™ Community Groups
  • TI University Program
  • Make the Switch
  • Microcontroller Projects
  • Motor Drive & Control
Other Communities
  • Deyisupport
  • Designsomething.org
  • beagleboard.org
  • TI on Element 14
  • TI on TechXchangeSM
Other Technical & Support Resources
  • WEBENCH® Design Center
  • Product Information Centers
  • Technical Documents
  • TI Design Network
  • TI Technical Articles
  • TI Training

All content and materials on this site are provided "as is". TI and its respective suppliers and providers of content make no representations about the suitability of these materials for any purpose and disclaim all warranties and conditions with regard to these materials, including but not limited to all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement of any third party intellectual property right. TI and its respective suppliers and providers of content make no representations about the suitability of these materials for any purpose and disclaim all warranties and conditions with respect to these materials. No license, either express or implied, by estoppel or otherwise, is granted by TI. Use of the information on this site may require a license from a third party, or a license from TI.

Content on this site may contain or be subject to specific guidelines or limitations on use. All postings and use of the content on this site are subject to the Terms of Use of the site; third parties using this content agree to abide by any limitations or guidelines and to comply with the Terms of Use of this site. TI, its suppliers and providers of content reserve the right to make corrections, deletions, modifications, enhancements, improvements and other changes to the content and materials, its products, programs and services at any time or to move or discontinue any content, products, programs, or services without notice.

Follow Us Texas Instruments on Facebook Texas Instruments on Twitter Texas Instruments on LinkedIn Texas Instruments on Google+
TI Worldwide | Contact Us | my.TI Login | Site Map | Corporate Citizenship | mobile m.ti.com (Mobile Version)

TI is a global semiconductor design and manufacturing company. Innovate with 100,000+ analog ICs and
embedded processors, along with software, tools and the industry’s largest sales/support staff.

© Copyright 1995-2013 Texas Instruments Incorporated. All rights reserved.
Trademarks | Privacy Policy | Terms of Use