This thread has been locked.

If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.

DLPDLCR4710EVM-G2: GUI v6.0 reports "Incompatible EVM"

Part Number: DLPDLCR4710EVM-G2

I am trying to use the DLP LightCrafter Display v6.0 GUI with a 4710 EVM-G2.  The EVM projector itself is working (displays splashscreen and HDMI video), but the GUI program functionality is for the most part not working.  

Below is the information screen.  Note it reports the correct DMD and SW versions and updates the ambient temperature display whenever I hit  Get button.  But the EVM Status reports an "Incompatible EVM" and none of the other GUI controls do nothing.

Am I using the wrong version of the GUI for this EVM?  Firmware issue?  Or?

Thanks in advance for any assistance.