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DLPDLCR3010EVM: Unable to exchange I2C commands with the device

Part Number: DLPDLCR3010EVM

Hello.

I've connected the EVA kit to my PC (running Win8.1 x64), and installed the necessary software and drivers (DLP LightCrafter Display v5.0 Setup.exe). The installation went fine and I don't see any issues in device manager, etc. The EVA kit is powered by sufficiently rated lab power source (can well operate in 3+A / 5V configuration).

When I flip the SW1 switch, I can see the projector briefly flashing red light and then nothing happens. The lens stay dim (i.e. no image is projected whatsoever) and I don't see any failure indications on the board:

 - D5 / D7 are turning ON (green)

 - D6 goes OFF, briefly flashes green and then stays OFF

 - D15 and D16 are both always ON (green) 

Without the HDMI cable connected, I can see the consumed current (at the power source) of about 300mA. If I connect the HMDI cable, I can see another display being detected by Windows and current consumption jumps to ca. 370mA.

When I try to query info about the device via the LightCrafter DIsplay S/W, all requests basically fail with the following log output:

Read Cmd:SystemSoftwareVersion, addr:37, subAddr:d2 SendRead(FAILED(1))

And the device log says:

Error: Read failed - I2C device NAK - will retry
Error: Read failed - I2C device NAK - will retry
Error: Read failed - I2C device NAK - will retry
Error: Read failed - I2C device NAK - will retry
Error: Read failed - I2C device NAK
Addr: 36, Bytes: 4

Other commands have similar effect, like:


Read Cmd:DmdDeviceId, addr:37, subAddr:d5 SendRead(FAILED(1))

And the device log says:

Error: Write failed - Timed out while processing a user request - will retry
Error: Write failed - I2C device NAK - will retry
Error: Write failed - I2C device NAK - will retry
Error: Write failed - I2C device NAK - will retry
Error: Write failed - I2C device NAK
Addr: 36, SubAddr: 0xd5, Bytes: 2
0000: d5 04

BTW, I can see D8, D10 and D14 lighting up in blue, but I never see D12 lighting up.

What could be the reason for this behavior? What else can be done to troubleshoot the issue? 

P.S.: our engineer has checked the value of resistors mentioned in some other Q&As, and we have R47 = 70K, R48 = 64K, while according to published schematics, R47 should be 380K and R48 should be 78K. Is it normal (e.g. another PCB revision, etc.), or is it some kind of an issue that might be related to our problem?

  • Hello Dimitry,

    I am sorry that you are having issues with your DLP LightCrafter Display 3010 EVM. Can you please let me know if D5 is going off after you turned the projector on ?

    Have you done any modifications to the board itself besides the resistor change ?

    R47 and R48 are connected to the 3P3V regulator. Can you please check if you have 3.3V on the board ?

    Thank you,

    Nadine

  • Hi Nadine,

    Thanks for your reply.

    D5 is ON if SW1 is ON and vice-versa (see the picture below).

    As for the resistors, we haven't done any modifications to the board, including R47 and R48. Our engineer just measured their resistance (using Ohmmeter), so it might be some kind of measuring error. Unfortunately I can't measure anything else here where the device is currently located.

    Anything else that we could try? A F/W update, for example? 

  • Fixed by updating to the latest F/W version (6.0.0 from 4/8/2016). Had to ignore some warnings, as the device wasn't recognized by the F/W updater (part of LightCrafter v5.0).

    I'm just wondering, which F/W version was preloaded, that made the device appear completely broken. Probably TI needs to post an official warning to always flash the latest F/W from the device page?

  • Great I am glad it is working now. This should normally be not the case. The EVM comes pre-loaded with working firmware.

    Thanks,
    Nadine