Ever since the new GoDB based GUI was released for the TI IPNC Dm36x, audio crashes the ActiveX on Windows 7.
This issue is still present in the latest 2.6 release, both in the distributed binaries and recompiled code.
It does not happen on Windows XP.
To reproduce the problem, use Windows 7 to view IPNC with all defaults except audio enabled.
It will show video and audio, however upon the first click in the user interface to any of the menus the browser will crash.
This happens on both IE 8 and IE 9, and on computers from different manufacturers, and with distributed IPNC binaries or recompiled sources.
So far we only tried Windows 7 32 bit.
Any solution ?
Please mark this reply as Verify Answer on this post if it answers the question.
Raghu, any chance that you or someone else at TI could check if they see the same issue with audio on Windows 7 ?
It would be surprising if nobody else ever found this issue. Also would be surprising if we are the only ones seeing this, since we tried a number of windows 7 computers from different manufacturers, and also a number of different IPNC cameras.
When audio is enabled one of the next few clicks in the user interface crashes Intenernet Explorer 8 or 9.
I am seeing the same issue with audio on Windows 7.
Currently, the activeX plugin is not fully supported for windows7. This was developed for winxp for IE version 7or above.
Raghu, maybe TI management could consider the priority of this bug. If end users are foced to use only obsolete PCs it would really limit the commercial appeal and success of the DM368 IPNC platform. Thanks
I also got this bug. I think this one should be a serious issue. I have tried to pass over this but nothing new until now.
any news with this one?
Please use the attached fix for this and let us know the feedback
GUI Version is 2.0.29 with
the ActiveX Control Version 18.104.22.168, you can verify in support page.
Attaching the windows7 fix for IPNC RDK GUI, please test this and let us know the feedback.
One need to extract this at ipnc_app\webdata\gui folder in their codebase
Following are the versions of this patch:
must I update both GODB interface and ACtiveX? I am using a custom GODB, so is it ok if I just replace my old video activex by new one here?
OK, in that case you can replace the activeX player and check. Let us know your inputs on this
for the previous version of video activex controls, it worked well except window 7 + micro on + live view page -> crash. The updated version have not got the same problem with previous one but it look like this one is not stable in common case. Sometime my IE was crashed. I have already checked this for Winxp, 7, vista, the result is same.
Could be provided the fix part source code? Because I want compile custom activex object(gffx.dll). Thanks!
At the current time, the version 3.0 for IPNC has already released. I also tested the activex and this error was fixed. You can contact to appro FTP for the downloading.
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