CCS/DM388: TMDSCK388

Johnson Geo

Part Number: DM388
Other Parts Discussed in Thread: TMDSCSK388,

Tool/software: Code Composer Studio

Following are the problems faced with TMDSCSK388;

i. CCS Issue (on Windows): CCS 7.1.0 is installed in the system. DM388 CSK Hardware diagnostics project obtained/downloaded from Ti, is imported into CCS. While configuring the target we are unable to find DM388 nor TMDSCSK388 from board or device list.

ii. Boot Up Issue : Based on the user guide, the TMDSCSK388 is set up. Unable determining Board IP Address . In TeraTerm after setting the serial port option, Boot up is not happening its showing " CCCCCCCC " continues in tera term window. No boot up and not getting RTSP links. The SD Card received along with the board is inserted in the card slot.

iii. Boot Up with New SD card: The prebuilt binaries from the IPNC RDK 3.9.0 package is flashed on the new micro-SD by followed the Prepare SD Card steps form Boot Setup for CSK. Replacing the SD card received along the board with new SD card did not solve the issue, no boot up with new SD card also.

I request you to support me to resolve above issues

over 7 years ago

0 Anuj Kumar Gupta over 7 years ago

Genius 4030 points

Hi,

For the 1st Issue you can select the target as ti814x.

For the other 2 issues, i will check with my team and let you know.

Reagrds,

Anuj

0 Dwarakesh Radhakrishnan over 7 years ago in reply to Anuj Kumar Gupta

Guru 13620 points

Hi,

1. Please make sure boot switch is set to SDCard.
2. Make sure SDCard has two partitions. First partition with FAT32 and containing binaries. Second partition EXT4 with filesystems.

0 Anuj Kumar Gupta over 7 years ago

Genius 4030 points

Hi,

Please refer the following wiki page.
processors.wiki.ti.com/.../IPNC_RDK_DM38x_,_DM8127

Regards,
Anuj
Pathpartner Technology Pvt Ltd.

0 Ravikiran HV over 7 years ago

Mastermind 8715 points

I would suggest going through this e2e post.

e2e.ti.com/.../587913

0 Johnson Geo over 6 years ago in reply to Ravikiran HV

Prodigy 120 points

The problem seems similar to e2e.ti.com/.../587913. The board was ordered online directly from the Ti website. How do I contact the local FAE

0 Ravikiran HV over 6 years ago in reply to Johnson Geo

Mastermind 8715 points

I am note sure from which country you operate from. Your business team should be able to contact the local FAE/TI team.
Please check.

0 Johnson Geo over 6 years ago in reply to Ravikiran HV

Prodigy 120 points

I'm from India. My location is;
New Thippasandra Main Road,
Bangalore,
Karnataka, India
560075

Can you provide the details of local FAE/TI team near me

0 Ravikiran HV over 6 years ago in reply to Johnson Geo

Mastermind 8715 points

AFAIK, TI ccs project for csk is not part of ti release. Please can you share the download link ?

AFA FAE is concerned, I would request you to go through your company business team, as mentioned un my last post.

In case you can't get the FAE contact, I can check this internally and share contact on approval from TI. Please expect delay in this process and response.

Thanks for your patience :)

0 Johnson Geo over 6 years ago in reply to Ravikiran HV

Prodigy 120 points

Hi Ravikiran,

I'm unable to get any FAE contacts. I kindly request you to provide help asap.

Thanks

0 Ravikiran HV over 6 years ago in reply to Johnson Geo

Mastermind 8715 points

Hi Johnson Geo,

I have forwarded this query to to concerned person. Awaiting for the response before I share the details.

Meanwhile please can you answer above question?

AFAIK, TI ccs project for csk is not part of ti release. Please can you share the download link ?

Thanks

0 Johnson Geo over 6 years ago in reply to Ravikiran HV

Prodigy 120 points

Hi Ravikiran,

I downloaded the zip file from TI website (link is provided below)

http://www.ti.com/lit/zip/sprr246

After unzip, Documentation --> TEST PROCEDURE --> dm388_csk_diagnostics.

Trying to make the kit work from past 3 weeks. Please provide necessary help asap.

Thanks

0 Ravikiran HV over 6 years ago in reply to Johnson Geo

Mastermind 8715 points

Johnson Geo,

I will look into this and provide an update on the earliest.

0 Ravikiran HV over 6 years ago in reply to Ravikiran HV

Mastermind 8715 points

Hi,

I see that TI provided the right CCS project for DM38x and hence you should be able to run the diagnostic project on your board without any issue with help of recommended debugger setup.

In the device popup list, please check for DM81x/TI81x instead of DM388. That should work. !

Thanks

0 Johnson Geo over 6 years ago in reply to Ravikiran HV

Prodigy 120 points

hi Ravikiran,

I'm able to run the diagnostic project on my board by using TI814 device, no issue with that. Only problem is in obtaining RTSP links.

Thanks

0 Ravikiran HV over 6 years ago in reply to Johnson Geo

Mastermind 8715 points

Hi,

That is a good news :) It confirm that CSK board as such is fine.

There could be two possibilities

SD card is not working
SD card slot is not working

Can you check if your SD card interface is enabled properly ? You can probe the signals and confirm.

Will get back to you on FAE asap.

Thanks

0 Johnson Geo over 6 years ago in reply to Ravikiran HV

Prodigy 120 points

Hi Ravi,

I'm posting the test result for SD card after running the diagnostic project. The results shows SD card seems fine.

***********************
SD Test
***********************

SD Card Detected

Running SD Card Read/Write Test
SDMMC: Writing a pattern to Block 2....Write test passed
SDMMC: Reading from Block 2...Read test passed
Verify data...Passed
SD Card Read/Write Test Passed

SD Card Test Passed!

SD Card Test Completed!!

I was facing problem when the diagnostic project was run initially. The execution was stuck after showing "**** Configuring DDR PLL to 400 MHz........." in Tera Term. In ccs the run was suspended, it was found that the execution is stuck at; Line 610 of dm388.c : while (( (RD_MEM_32(Base_Address+STATUS)) & 0x00000101) != 0x00000101); I was able to continue the test after commenting line 610 of dm388.c. Does that point something?

Thanks

0 Ravikiran HV over 6 years ago in reply to Johnson Geo

Mastermind 8715 points

This is a interesting scenario. Did your test fail when you remove the SD card from the slot?

0 Johnson Geo over 6 years ago in reply to Ravikiran HV

Prodigy 120 points

Yes, when the SD card is removed the test fails

0 Ravikiran HV over 6 years ago in reply to Johnson Geo

Mastermind 8715 points

Ok,

From CCS test, please erase the whole NAND & then try booting with the TI supplied SD card.

0 Johnson Geo over 6 years ago in reply to Ravikiran HV

Prodigy 120 points

Can you provide the steps to erase NAND.

thanks

0 Ravikiran HV over 6 years ago in reply to Johnson Geo

Mastermind 8715 points

Please refer "nandflash_test.c" line number 147.

0 Johnson Geo over 6 years ago in reply to Ravikiran HV

Prodigy 120 points

Hi Ravi,

As you suggested I tried booting with TI supplied SD card after erasing the whole NAND from CCS test. But the problem still exists.

Hope you are working on to provide FAE contacts soon.

Thanks

0 Ravikiran HV over 6 years ago in reply to Johnson Geo

Mastermind 8715 points

Hi,

We have forwarded your query to TI. Awaiting response .

Thanks

0 Johnson Geo over 6 years ago in reply to Ravikiran HV

Prodigy 120 points

Hi Ravi,

Any updates from TI??

Thanks.

0 Ravikiran HV over 6 years ago in reply to Johnson Geo

Mastermind 8715 points

HI,

We have forwarded the querry to TI technical team.

They will address is it soon

Thanks

0 Ravikiran HV over 6 years ago in reply to Ravikiran HV

Mastermind 8715 points

We got some information as below:

IT is quite possible that shipped SD card has wrong images and hence the problem is.(unlikely but...)
So, please could you rebuild the software with DM388 option set in Rles.make file
Please try sysclean & sysall to build

Please keep me updated on your progress.

0 Johnson Geo over 6 years ago in reply to Ravikiran HV

Prodigy 120 points

Hi Ravi,

The shipped SD Card was having wrong images. We rebuild the software and flashed a new SD card now the board is booting.

Thank You for your support.

0 Ravikiran HV over 6 years ago in reply to Johnson Geo

Mastermind 8715 points

Hi Johnson Geo,

Thanks for the confirmatin. It is great to know that your problem is resolved.
Please close all your threads releated to this.

Thanks

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CCS/DM388: TMDSCK388