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HEVC decoder fatal error - MCSDK video 2.2.0.45

Hi,

A customer reported that our h265vdec_01_00_00_29 works fine with stream having no packet loss. But when they feed the stream with packet loss, the decoder after decoding some x frames with  16 frames of output of size zero, the decoder throws fatal error(code: 0x00008000). Decoder is throwing fatal error whenever total number of frames with zero output equals to 16.  

 Is there any issue with the decoder error handling ?.  Is there any work around ?.  Can we reset the decoder after each output of size zero ?.

thank you,

Paula