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TUSB2036: COM port issues

TUSB2036: COM port issues

This question is not answered
Sal Garcia
Posted by Sal Garcia
on Mar 21 2012 16:42 PM
Prodigy160 points

Hello,

I am currently attempting to use a COM port device through this USB hub the TUSB2036. Is there any resources available for making this work. Right now, the device is only being recognized under USB with a USB port and hub number. I tried another commercial USB hub i had and it recognized the device under the COM port section which is what I needed.

-Sal Garcia

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  • ELIAS VILLEGAS
    Posted by ELIAS VILLEGAS
    on Mar 22 2012 17:40 PM
    Mastermind23840 points

    Hello Sal,

    I am not sure I understand, are you saying that you want to interface a USB port with a COM port (UART) ?

    If so, there is a dedicated device for this, the TUSB3410

    Regards.

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  • Sal Garcia
    Posted by Sal Garcia
    on Mar 26 2012 17:59 PM
    Prodigy160 points

    ELIAS VILLEGAS

    Hello Sal,

    I am not sure I understand, are you saying that you want to interface a USB port with a COM port (UART) ?

    If so, there is a dedicated device for this, the TUSB3410

    Regards.

    It is a device that connects via a UCB cable but it shows up on a windows computer as a COM port in Device manager. We were looking for a software solution because the TUSB2036 has to be used for this design since the PCB were already printed and everything was designed around it.

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  • ELIAS VILLEGAS
    Posted by ELIAS VILLEGAS
    on Mar 27 2012 15:48 PM
    Mastermind23840 points

    Hello Sal,

    What is your COM device? OS ?

    Regards.

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  • Sal Garcia
    Posted by Sal Garcia
    on Mar 27 2012 18:37 PM
    Prodigy160 points

    It's called the HI-pro USB hearing aid programmer.

    http://www.otometrics.com/fittingsystems/Fitting/Hi-Pro_USB.aspx

    This is the USB version, whereas the previous version just used a RS232C port. It may even have a RS232 to USB adapter inside so that it could work on a USB port but still pops up as a COM port.

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  • Sal Garcia
    Posted by Sal Garcia
    on Apr 15 2012 00:32 AM
    Prodigy160 points

    Any updates?

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  • ELIAS VILLEGAS
    Posted by ELIAS VILLEGAS
    on Apr 16 2012 13:27 PM
    Mastermind23840 points

    Hello Sal,

    I don't think some modifications to the hub will make a change, with the TI's USB-to-Serial converter (TUSB3410) we've seen this behavior with some drivers.

    Have you asked to the RS-232 device's manufacturer? The TUSB2036 is not High-speed capable, does the device's driver works with only Full-speed?

    Regards.

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  • Sal Garcia
    Posted by Sal Garcia
    on Apr 18 2012 14:01 PM
    Prodigy160 points

    The device is the Hi-pro hearing aid programmer. From their site:

    Built-in USB 2.0 connection (USB 1.1 compatible)

    So i dont believe it is an issue with USB Full speed or high speed compatibility. Please let me know

    -Sal

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  • ELIAS VILLEGAS
    Posted by ELIAS VILLEGAS
    on Apr 19 2012 17:31 PM
    Mastermind23840 points

    Hello Sal,

    Are you able to get a USB bus trace captures?

    Can you send your schematics?

    Regards.

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  • Sal Garcia
    Posted by Sal Garcia
    on May 14 2012 20:12 PM
    Prodigy160 points

    I can't get a bus trace right now but here are the schematics. I am connecting the downstream device to JP2.

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  • ELIAS VILLEGAS
    Posted by ELIAS VILLEGAS
    on May 15 2012 11:21 AM
    Mastermind23840 points

    Hello Sal,

    Connect a pull-up to 3.3V on each /OC input.

    Your downstream device should have an integrated pull-up on D+ or D-, you don't need the R8U.

    Is JP2 a USB type A connector?

    Regards.

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  • Sal Garcia
    Posted by Sal Garcia
    on May 15 2012 11:48 AM
    Prodigy160 points

    I actually already added those pull ups on the OC inputs but this schematic does not show that.

    The JP2 is just a jumper connector from my PCB to the device's D+, D-, Vbus, and GND inputs directly.

    The device did have a USB A connector previously but I desoldered it and hardwired it for a more permanently attached device. 

    -Sal

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  • Sal Garcia
    Posted by Sal Garcia
    on May 21 2012 12:32 PM
    Prodigy160 points

    Any thoughts?

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  • ELIAS VILLEGAS
    Posted by ELIAS VILLEGAS
    on May 21 2012 13:26 PM
    Mastermind23840 points

    Hello Sal,

    Could you send us your system fro debug?

    You can send me an email to elias.villegas@ti.com to get the contact information.

    Regards.

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