We are doing Failure analyzes on some of our boards that we use internally. This boards use “tusb1310zay” USB 3.0 PHY chips from TI. We are suspecting that the PHY chips are failing but not sure why.
Is there any way TI can help us with failure analyzes of these chips?
Is there a FAE in oregon or Phoenix?
There are 4 PHY chips on these boards and one of them is failing. The PHY chips that fails is different on different boards. I’m wondering if you guys can help us with what causes the failures.
Thanks,
Omid