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SN65LV1224B wrong output with lock condition?

Other Parts Discussed in Thread: SN65LV1224B

Hello:

We are having issues with the TI SN65LV1224B.  We are getting a false lock.  We believe it is a receiver IC “functional issue” and not an electrical issue.   We think it has to do with RMT (see page 3 of the datasheet).   Simply put, if we put in all zeros on the TX pins…we get non-zero’s out of the RX pins and the device is showing lock.  This means we have data that is bad but the IC says is good.

The part looks to require a very tight clock.  I found this post on the TI E2E:

https://e2e.ti.com/support/interface/high_speed_interface/f/138/t/355924

 

The timing device is @ 50 ppm:

http://www.digikey.com/product-detail/en/SG-210STF%2012.5000ML/SER3816-ND/4692602

I have a pretty good understanding of the whole RTM issue, however,

a)      I do not understand why it would fail with all 0’s or all 1’s as received data since this does not fit the RTM profile

b)      Does TI have an algorithm to help encode/decode data to prevent an RTM issue from occur?  We do have a CPLD on each side so we can try to implement this functionality

We have reviewed the datasheet many times.  The datasheet does not describe the RTM issue significantly enough or stress its importance.   Does this apply only to synchronization?

I can send a BOM and schematic in also if that would help. 

We can also get a few scope shots of the receiver data into the LVDS pins.

Any feedback or input is welcomed and appreciated!

Thanks again!

Paul