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TFP401: Instantaneous error @ 50 degrees

Part Number: TFP401

Hello,

My customer needs your help for TFP401.

They are using TFP401 on their board.

They are testing their board.

[Background]

They are carrying out a continuous operation test for 12 hours at an ambient temperature of 50 degrees.

They checked the error log.

The log that occurs when TFP401 stops dotclk is confirmed.

It is very rare, therefore they are unable to determine the cause.

The phenomenon of that error is the same as below.

* The monitor display disappears for about several hundred milliseconds, and then normal display is made.

[Q]

Please tell me how to separate out whether it is an external factor or TFP401 origin.

Best Regards,

Hiroshi Katsunaga