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ISO7640, notation of cTUVus logo

Shinichi Inoue
Guru 19671 points

Dear Specialists,

My customer wants to know about notation of cTUVus logo. 

ISO7640FMDWR was adopted by cTUVus certification and  comfirmed by HP.

They have already been used, but it can't be seen cTUVus logo both device and shipping supplies.  

The customer said  that generally logo is able to be seen either device or shipping supplies. 

So could you please advise the following two questions.

(1) Where can he get a logo of cTUVus description?

(2)Could you please tell him the reason of not be described at device or shipping supplies.

(ex. TI has got a certificate of resistration, there is no need to attach. etc.) 

Best regards,

Shinichi

  • 0
    TI__Genius 10005 points

    Hi Shinichi,

    TUV logo is attached.

    We don't put the logo on our shipping labels because TUV confirmed with me that it is not mandatory for us to use it on the product or shipping labels. We also have limited space on the label due to several other certification logos that we carry.

  • 0 in reply to Saleem Marwat
    Guru 19671 points
    Dear Saleem

    Thank you for your reply.

    I understand about the situation.

    I'll feedback to the customer.

    If the customer wants more information, I am going to consult again.

    I appreciate your great help.

    Best regards
    Shinichi
  • 0 in reply to Shinichi Inoue
    Guru 19671 points

    Dear Saleem

    Thank you for your kindly support.

    I sent your answer to the customer, He wants to know more detail.

    Could you please advise me following questions.

    (1) All of the TI devices which are listed cTUVus certification, they are qualified cTUVus specification in spite of the with or without the logo. 

    The customer wants to show the evidence to report to his section. 

    (2)Could you please show the comment of TUV. You mentioned about TUV contact. 

    (3) If (2) is not available, could you please show where can I get a description of (1).

    (4) I think indication of logo isn't required  by cTUVus spec, is it right?

    Best regards,

    Shinichi

  • 0 in reply to Shinichi Inoue
    Guru 19671 points
    Dear Saleem

    Thank you for your kindly support.

    How is the circumstance of additional question listed above?

    I am looking forward to your reply.

    Best regards,
    Shinichi
  • 0 in reply to Shinichi Inoue
    TI__Genius 10005 points

    Hi Shinichi,

    Please provide your email address so I can send you the documentation / proof your customer is asking for.

  • 0 in reply to Saleem Marwat
    Guru 19671 points

    Dear Saleem

    Thank you  for your reply.

    My e-mail address is listed below.

    inoue@fujiele.co.jp

    I am looking forward to your document.

    Best regards,

    Shinichi