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MAX3232: DOUT voltage issue

Part Number: MAX3232
Other Parts Discussed in Thread: STRIKE

Hello,

Our customer use the MAX3232, have an issue of DOUT voltage.

The customer observe DOUT voltage as 1V. The DOUT1 voltage is 5V, it is no problem.

Only the DOUT2 voltage is 1V.

When RS232 cable disconnect, the voltage of the DOUT is 5V.

The customer use the MAX3232 at 3.3V and C1-C4 is 0.1uF. The customer change the capacitor

from 0.1uF to 0.47uF, it occur same issue.

Is this device damaged?

I attach the scope shot of V+/- voltage.

MAX3232_V+voltage.pdf

Best Regards,

Naoki Aoyama