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Spectrum Digital XDS510USB Emulator Jtag Scan Test Failed

Other Parts Discussed in Thread: TMS320F2811, UNIFLASH

I currently have an XDS510USB Jtag Emulator from Spectrum Digital Inc. and every time I run the "Test Emulator" option in SDConfig, I get a JTAG IR scan test failed error. I can reset the emulator without any errors. The microcontroller that I am trying to flash is: TMS 320F2811PBKS. The emulator does not support windows 7, however I have all the drivers installed on my windows 7 machine. I am also using SDConfig v.3.3 C2000. When I click on "verify connection" it says:

 $$ EmuProductName=XDS510USB
  $$ EmuPortAddr=0x510
  $$ EmuPortMode=USB
  $$ ProductId=510
  $$ ProductVersion=84

When I go to Configuration > Ports Available > Printer, USB it says:

** Checking for available USB ports

  $$ XDS510USB connected on:   $$ EmuPortAddr=0x510   $$ EmuSerialNumber=ANY

When I go to Emulator Test, it says:

** Emulator Test **

 $$ EmuProductName=XDS510USB

 $$ EmuPortAddr=0x510

 $$ EmuPortMode=USB

 $$ ProductId=510

 $$ ProductVersion=84

 ** Emulator Scan Test

ERROR >> JTAG IR scan test failed

Is there any way I can fix this? Thank you.