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With a customer's PC, I cannot perform download of Debug to F28377D using XDS200 and CCS6.1.0.

Hidetaka
Expert 1080 points

Hello,

With a customer's PC, I cannot perform download of Debug to F28377D using XDS200 and CCS6.1.0. 

What can you consider as a cause? 

Two COM ports of XDS2xx recognize in the device manager of Windows.

In other PCs, I am satisfactory using the XDS200. 

Moreover, by XDS100, I can use it without a problem with the PC.

The following is an error message. 

////////// error message ///////////

[Start: Texas Instruments XDS2xx USB Debug Probe_0]

Execute the command:

%ccs_base%/common/uscif/dbgjtag -f %boarddatafile% -rv -o -S integrity

[Result]


-----[Print the board config pathname(s)]------------------------------------

C:\Users\y-kokubu\AppData\Local\TEXASI~1\CCS\ti\0\0\BrdDat\testBoard.dat

-----[Print the reset-command software log-file]-----------------------------

This utility has selected a 560/2xx-class product.
This utility will load the program 'xds2xxu.out'.
E_RPCENV_IO_ERROR(-6) No connection: DTC_IO_Open::dtc_io
Failed to open i/o connection (xds2xxu:0)

An error occurred while soft opening the controller.

-----[An error has occurred and this utility has aborted]--------------------

This error is generated by TI's USCIF driver or utilities.

The value is '-250' (0xffffff06).
The title is 'SC_ERR_ECOM_EMUNAME'.

The explanation is:
An attempt to access the debug probe via USCIF ECOM has failed.

[End: Texas Instruments XDS2xx USB Debug Probe_0]

////////// end of error message /////////

Someone should teach a hint. 

Regards, Hidetaka.

  • Guru 192875 points
    Hi Hidetaka-san,

    Is the CCS on Customer's PC have a FULL License? or is it a Free License?

    Regards,
    Gautam
  • in reply to Gautam Iyer
    Expert 1080 points
    Hello, Gautam-san.

    The CCS license of the PC is a license now on the 90th.
    However, the license file of a full license acquires.
    Even if it puts the license file into "C:\ti\ccsv6\ccs_base\DebugServer\license", a license setup of CCS will not change from a license on the 90th.
    Please let me know what in the case of a cause, this should do.

    Regards, Hidetaka.
  • in reply to Hidetaka
    TI__Guru**** 173310 points

    The XDS200 can be used with an evaluation license or full license. In this case, if the customer has an Evaluation License (and not Free Limited License) they should be ok in terms of license.

    As far as the connection error, it could stem from the fact the XDS200 is either not being properly recognized by Windows or CCS cannot communicate with the XDS200 due to some other reason. Can you check if the driver is correctly reported in Device Manager?

    If you search the forums using the error text you will find a few threads where other users have hit similar issues. These may have additional tips and suggestions for troubleshooting.