CCS/TMS320F28379D: Code composer studio JTAG emulator not working properly due to incorrect USB driver installed?

After downloading and installing all software, I connected both the micro and mini USB cables of the controlCard to the PC. in the programs and features dialog I see the following:

In device manager, I see the following:

The problem is that after building the code in CCS and selecting Debug, the status dialogs for build and load all complete and it halts at the beginning of main(). After selecting Resume twice, the code stops at a line of code that checks if the card is responding, this is where the program hangs.

It is unclear how the TI driver should display in device manager, as a step to know if the software and drivers were installed properly.

Any assistance is much appreciated!

Thanks,

Earl

Earl

Your software and drivers all look as expected. They match what I am running on my Windows 10 pc.
If you are able to load and run on the device, then your JTAG sounds to be working correctly.
What example are you trying to run?

Best regards
Chris

Chris,

Thanks for the response. I am running the usb_dev_serial example project located at C:\ti\controlSUITE\device_support\F2837xD\v210\F2837xD_examples_Cpu1 after controlSuite is installed. Shown below is what I see in device manager after I have clicked "Debug" (The load and run status bars are displayed), then I can step through the program. You'll notice the addition of the "USB Serial Device (COM5)" shown under "Ports (COM & LPT)". I am not certain and therefore was hoping for validation that this is the correct serial port that is supposed to be loaded during debugging? With a project that we created for programming the card, using the same configurations and properties does not make this additional USB port appear during the debug process, so we have to load the example project then the custom project.

Best Regards,

Earl