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I get a 403 error as well when I try to access this URL with a browser, but I was able to still access the update through CCS.

Are you using the platinum version of CCS, or the free core tools version?

David,

Thanks for writing.  I am using the free version, so far at least.  Your question is right on the money... I was in fact starting to worry that perhaps the Platinum version knows a secret handshake of some kind when it goes to get the two magic files.

I have filed an inquiry with TI tech support... hopefully they will know whether this is my problem. I was never opposed to ponying up for the paid version sooner or later... but this is a bit sooner than I was thinking, since I'm just getting started. :-(

In any case, I'm glad to hear that you have been able to access the update.  Nice to know it works.

Hi John,

Can you access the file http://software-dl.ti.com/dsps/dsps_public_sw/sdo_ccstudio/grace/site.xml in your browser?

If this works then connectivity issues can be ruled out.

Also take a look at the proxy options in Window -> Preferences -> Install/Update. You may need to enter the proxy settings of your organization here  to access external web pages.

Regards

Amit

Hi Amit,

Thanks for writing. 

I am indeed able to access the URL contained in your message.

I am working from at home (due to the >= 27 inches of snow in my neighborhood) and thus have no corporate firewall issues at this time.

I am beginning to suspect that, as a previous correspondent suggested, I may be required to purchase one of the paying versions of CCS in order to gain access to the server containing the files Grace needs in order to to install. I cannot find any mention of such a requirement on the web.

The tech support office does not appear to have made a response to my service request, which is  # 1-658376380.

I'm willing to buy CCS, but I REALLY wish somebody would clarify whether this is a requirement in order for Grace to install.

Thanks for any further thoughts you may have.

John,

It's definitely not a requirement that you have the CCS Platinum Edition -- you should be able to install and use Grace just fine with the Core Edition tools.  I'm not certain why you're having this issue (I'd like to blame the snow); however, can you review the Grace installation instructions posted on the following Wiki page and make sure that you have followed the procedures outlined there?

http://processors.wiki.ti.com/index.php/Grace_Installation

One way or another, we'll get you going with Grace.

Dave

Hi John,
I am not sure what's going on in your setup. Is it possible to do a quick WebEx to take a look at your setup. You can also download the Grace installer directly by entering http://software-dl.ti.com/dsps/dsps_public_sw/sdo_ccstudio/grace/features/com.ti.sdo.grace_1.00_1.0.0.56-eng/grace_setupwin32_1_00_00_56_eng.exe in your browser. You can also get XDCtools 3.21.0.27-eng (required for using Grace beta release) at http://software-dl.ti.com/dsps/dsps_public_sw/sdo_ccstudio/TargetContent/Updates/full/features/org.eclipse.rtsc.xdctools_3.21_3.21.0.27-eng/xdctools_ccs_setupwin32_3_21_00_27_eng.exe 

Install these two bundles in the default folder - c:\Program Files\Texas Instruments. When you startup CCS4, the IDE will detect these products and prompt a restart. After the restart you should be able to start using Grace.

Please let me know if this procedure works for you.

Regards

Amit

.

Dave,

Many thanks for staying on the case!  Today the situation has changed a little, which baffles me.

I began following the instructions on the Wiki page to which you directed me, despite the fact that they were the same as the instructions I had been using the past 2 days.

However, this time I did not experience a failure when trying to access the two URLS that are central to the installation process... I was allowed to progress to the 'Search Results' screen at which one is supposed to select Grace Beta 1.00 and XDCtools 3.21.  Unfortunately for me, the version of XDCtools offered to me was a little earlier, namely 3.20.8.8.

This is a big problem because the search results dialog box presents this warning: "Grace (1.0.0.56-eng) requires feature "org.eclipse.rtsc.xdctools_3.21 (3.21.0.27-eng) or compatible".

Because the dialog box has detected this problem, it does not present the "Finish" button.

So, it seems we are getting closer to an understanding.  I'm guessing somebody modified the permissions on the web server since yesterday, since it let me get further.  More power to 'em!

As always, I would welcome your thoughts.....

Amit, thank you, I will try out these suggestions.  You have probably seen the exchanges with Dave, and if so you know I have gotten a little further today than the last few days.

I'm very open to trying a WebEx session at some point... it would probably have to be Friday since I have a required meeting the rest of today.  But I will get back to you, particularly after I have tried out your suggestions. 

Again, thanks!

Amit,

It appears that your latest suggestions worked.  I downloaded the two executable files you identified and placed them in the default TI folder.  When I launched CCS, it was still necessary to go through most of the install procedure as listed here:

http://focus.ti.com/docs/toolsw/folders/print/grace.html#To_Install_Grace

HOWEVER the difference was that this time it worked.  Evidently, the version of XDC tools (3.21.0.27) you directed me to manually download and place in the TI default folder is slightly more up to date and thus was accepted by CCS.  The earlier version, 3.20.8.88, which still resides (as of 2/3/11) on the server referenced in the install procedure at the URL above is not compatible with the current version of Grace.

As far as I can tell, my problem is solved and i am MOST grateful for your help.

Dave,

I have successfully installed Grace and will begin to use it.  For the benefit of anyone else who might have my problem, this is my understanding of what was happening:

The install instructions at this URL:

http://focus.ti.com/docs/toolsw/folders/print/grace.html#To_Install_Grace

utilize files at these two URLs:

http://software-dl.ti.com/dsps/dsps_public_sw/sdo_ccstudio/grace

-and-

http://software-dl.ti.com/dsps/dsps_public_sw/sdo_ccstudio
/TargetContent/Updates/full

The version of XDCtools at the latter site is 3.20.8.88 and is not in sync with Grace version 1.0.0.56-eng which is obtained from the earlier URL, so CCS is unable to proceed with the installation.  By placing up-to-date versions of both files in the TI home folder where CCS can get at them, CCS is able to install Grace because it gets the files directly instead of obtaining them from the URLs referenced above, the second of which is stale.

Using the same set of instructions, the install procedure at the very first URL works *IF* the files have been previously stashed in the C:\Program Files\Texas Instruments

This is what I have been able to figure out.  Thanks much for you help.  I am off and running.

if you copy the link as i did there is a space in the link, this will break the link. see the link as below 

Space      bad \/

http://software- dl.ti.com/dsps/dsps_public_sw/sdo_ccstudio/grace

http://software-dl.ti.com/dsps/dsps_public_sw/sdo_ccstudio/grace

John,

Thank you for pointing that out.  I'm not sure any more exactly which version of the URL I used, but I will certainly take note of that potential pitfall.  For what it's worth, I did find the advice  given to me earlier in the thread by a person named Amit to be extremely helpful... indeed it was what finally got me going.

Regards.....

Amit,

You stated that you fixed this on 2/4, but it seems that it is broken again.

I'm trying to install Grace and it won't let me, since it requires xdctools_3.21 and the XDC-tools target specified in the instructions for installing Grace has only version 3.20.8.88.

I'm going to try and install manually - I hope it works.

Too bad TI keeps making these silly mistakes and waste hours upon hours for people. 

Tal,

That problem does sound like essentially the same one that I originally had.  Which probably means that the web page with the not-so-up-to-date instructions hasn't been changed.  However, if you trace back a little in the thread and follow the advice that Amit gave me, I believe it will work as it did for me.  I did a second install of Grace on another computer just a few days ago, and it was still successful.