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DRV8312: driver output voltage is shorted with GND

Part Number: DRV8312

Hello Support,

DRV8312 Driver IC used to derive 3-phase BLDC motor, When motor not connected to the driver we have observed 10V on each phase(A, B, C ) the  After using few days one of the driver phase(B) gone bad. Now we have measured the voltage on each phase, on A and C phase voltage is 10V and on C Phase voltage is 2.5V.

We have seen this issue very frequently in our design, Can anyone explain what could be the reason for failure.

Driver operating voltages:

VDD1-12V

PVDD-24V.

Thank you,

Rehaman.