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DRV8323: DRV8232S amplifier output issue

Part Number: DRV8323

Hi team,

My customer is using DRV8232S for their design and have this amplifier output issue. No output for the amplifier, only have the bias voltage of 1.65V.

Could you please help to check if anything goes wrong? Thanks.

This is working on open-loop condition:

Yellow:Amplifier input voltage, about +-50mV,  test on shunt resistor

Blue: SOA output. Keep flat on 1.65V.

Green: Motor phase current.