DRV2667EVM-CT: problems connecting USB2ANY

Part Number: DRV2667EVM-CT

Hello, 

My customer is trying to use the USB2ANY to connect the DRV2667 EVM -CT to the Haptic Control Console GUI. The SW sees the USB2ANY in the usb pulldown, but connect does not seem to do anything.

I searched the web and could not find a user guide on this GUI or on how to use the USB2ANY to connect to the GUI. Any ideas on why it is not connecting properly?

-AD