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DRV2700EVM-HV500: DRV2700EVM-HV500

Part Number: DRV2700EVM-HV500
Other Parts Discussed in Thread: DRV2700EVM

Hello, i try to connect the DRV2700EVM-HV500 board via mini USB with my notebook. The notebook has windows 10.

I always get the following error:

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************** Ausnahmetext **************
System.TypeLoadException: Der Typ "HapticsFamily.HapticsGPIOConfig" in der Assembly "HapticsFamily, Version=1.5.3.0, Culture=neutral, PublicKeyToken=null" konnte nicht geladen werden.
   bei PiezoControlConsole.HostWindow.MakeConnection(ConnectionWrapper connection, HapticsDevice dev)
   bei PiezoControlConsole.HostWindow.dRV2700EVMHV500ToolStripMenuItem_Click(Object sender, EventArgs e)
   bei System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e)
   bei System.Windows.Forms.ToolStripMenuItem.OnClick(EventArgs e)
   bei System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e)
   bei System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e)
   bei System.Windows.Forms.ToolStripItem.FireEventInteractive(EventArgs e, ToolStripItemEventType met)
   bei System.Windows.Forms.ToolStripItem.FireEvent(EventArgs e, ToolStripItemEventType met)
   bei System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea)
   bei System.Windows.Forms.ToolStripDropDown.OnMouseUp(MouseEventArgs mea)
   bei System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   bei System.Windows.Forms.Control.WndProc(Message& m)
   bei System.Windows.Forms.ScrollableControl.WndProc(Message& m)
   bei System.Windows.Forms.ToolStrip.WndProc(Message& m)
   bei System.Windows.Forms.ToolStripDropDown.WndProc(Message& m)
   bei System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   bei System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   bei System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Geladene Assemblys **************
mscorlib
    Assembly-Version: 4.0.0.0.

Does anybody have an idea what the problem is?

BR Ralf Hinnerichs

  • Hi Ralf,

    Is this the message from Piezo Control Console (PCC)? We currently only support Windows 7. We are sorry for the inconvenience.

    One thing you can try is to update the firmware by pressing the BSL button and plugging in the EVM. Then go to Help - Firmware Update. Click Scan Device, then select the Firmware and hit Update.

    There are some ways that you may be able to get your Windows 10 notebook working as well. Here is a link that I found helpful for my Windows 10 computer. We are working on updating the PCC code that is not compatible with some Windows 10 computers.

  • Hello Kelly,

    Thanks for your quick feedback. I connect the board now with another laptop which has Windows 7 but still not working. I tried all possibilities described under the link you send to me above but without success. I only connect the mini USB with the USB of computer. Then the green LED is on. But no connection to baord is possible. If i try to update firmware under the help menu then i alsway get the error no BSL found. Could it be that teh board is broken?

    BR
    Ralf Hinnerichs
  • Hi Ralf,

    Just to clarify, are you using Piezo Control Console and not Haptic Control Console? Piezo Control Console supports the DRV2700EVM and DRV2700-HV500EVM while HCC is for the other haptic drivers. I ask because I noticed "HapticsFamily, Version=1.5.3.0" in your error message and HCC is verision 1.5.3.0 while PCC is 1.2.9.0 currently. 

  • Hello Micah,

    thanks for your feedback. I use Piezo Control Console, but in between because of my despair i also tried Haptic Control Console. Later i noticed that this HCC does not operates with DRV2700-HV500EVM at all.

    Meanwhiel i ordered a new board, mayb there is something worng with my actual board.

    Best regards

    Ralf Hinnerichs 

  • Hello,

    today i received a new board and it works well. Problem was a defective board. Thansk for your support!

    Best wishes
    Ralf Hinnerichs