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TSC2046 battery measurement problems

Other Parts Discussed in Thread: TSC2046

Hello,

We are using the TSC2046 in one of our devices as a touch controller, and it's working fine in that regard. We are also utilizing the battery measurement feature, directly measuring the single cell LI-ion battery that powers the device. However, in about 1 in 20 devices, after extended usage, the battery measurement seems to fail somehow, and it always returns 0 until we replace the TSC2046 with a new IC. The touchscreen measurements keep working fine in the affected devices.

Do you have any idea on what could be the problem, and how to solve it?

Thanks for your time!