BQ76PL455A: BQ76PL455 acquisition problem

Part Number: BQ76PL455A

Dear team,

During the road test, there was an abnormality in the 455 acquisition. The performance was normal, the communication was normal, all the voltages of the cells were 0, and the duration was 40S. (At present, only one board has such an abnormality)

Under what circumstances will this phenomenon happen?

Could you please help answer this question?

Thanks & Best Regards,

Sherry

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