WEBENCH® Tools/BQ25713EVM-017: BQ25713EVM-017

Ufuk MUNCUK

Part Number: BQ25713EVM-017
Other Parts Discussed in Thread: EV2400, BQSTUDIO, BQ25713

Tool/software: WEBENCH® Design Tools

I am using EV2400 to program BQ25713-EVM for getting 19.2V output and also following the steps in the BQ25713-EVM user guide. All driver installations are done properly according to the user guide. I connected BQ25713-EVM through EVM2400 then connected EV2400 to the computer. Computer and battery management studio v1.3.54.1 are detected it but I can not find BQ25713-EVM in the listed target board as seen in Figure. Additionally, the studio tells " Auto Detected Device: None". Please help me to figure out the problem.

Thanks.

over 5 years ago

0 Joel Hernandez II over 5 years ago

TI__Mastermind 25800 points

Please download the BQSTUDIOTEST v1.3.86.3 on the BQStudio landing page. That will be the latest build of BQStudio.

Regards,
Joel H

0 Ufuk MUNCUK over 5 years ago in reply to Joel Hernandez II

Prodigy 30 points

Thanks, Joel. I installed the latest version of BQStudio and found BQ25713 charger. I connected EV2400 to BQ25713 but I got "Device ACK Error". I think EV2400 does not recognize the BQ25713-evm. Do you know what is the reason of this error? Could you help me how I can solve this problem? I have attached photos about connections and screenshot.

Thanks.