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LM3658SDEV: Charging not starting after battery is completely dead

Part Number: LM3658SDEV

We use part LM3658SDEV as our battery charger. We ran into a problem as follows.

 steps

 ------

1. power on device

2. plug in battery. stat1/stat2 show battery is charging (passes test)

3. wait few hours

4. stat1/stat2 show battery is fully charged (passes test)

5. unplug line power and we detect line power lost and battery power active. battery takes over (passes test)

6. do not plug in power. wait until the battery completely dies. (passes test)

7. reconnect line power expect that the battery will start to charge again. however, we find that stat1 and stat2 are BOTH OFF [Power-Down, charging is suspended or interrupted] (test fail) and remain in this state. 

It seems that when we drain the battery completely, we are unable to get it start to charge again. CHG_IN (pin1) is a 5V so it should exceed the BAT vol of 3.7 PLUS the small threshold required to start the charge. 

The ONLY way we can fix this so far is to UNPLUG the battery AND unplug line power. Then plug both in and then the battery starts to charge. I cant ask my clients to unplug the battery.

If we do NOT allow the battery to fully die and just reconnect line power after 15 minutes, it charges back up just fine. The docs specify a case of EN_b low might cause this but i am at a loss what to do. 

Pls assist on how to fix this problem. We cannot ask clients to unplug a battery in this scenario.

thanks

/Z

DIAGRAM

https://www.dropbox.com/s/y4bu077himj49vo/battery.png?dl=0

BATTERY

 https://www.alibaba.com/product-detail/3-7v-li-ion-polymer-battery_60720266043.html?spm=a2700.8443308.0.0.20083e5fIlRS3y

 DESCRIPTION

 Battery is 3.7v li-ion polymer battery 357090   battery 3000mAh Li-Polymer Battery

  

 BATTERY specifics

 Brand Name:Longyun

 Set Type:Batteries Only

 Model Number:3.7V Polymer Battery 357090 3000mAh

 Type:Li-Ion

 Nominal Capacity:3000mAh

 Size:3.7V

 Product Description

 Features:

 Product name: For Tablet PC/ CUBE U25GT /3.7V lithium polymer battery 357090 cable/for Ericsson S18 original Road N70

 Product volume: 3000mAh

 Product size:3.5*70*90mm

 Product voltage:3.7V(nominal) & 4.2V(full voltage)

 Product description:

 Battery Lead: white, red and black line, the line length of about 3-5CM;

 Inside with protective board parameters: charging cut-off voltage of 4.25V, discharge cut-off voltage of 2.75V, allows the maximum current 0.5A, with overcharge, over discharge, short circuit protection board.

 Product characterist:

 High discharge platform, the average voltage exceeds 3.7V, low resistance, fast charge time

 Good security, with over charge protection, over-discharge protection, overcurrent protection

 The protection IC technical parameters: Overcharge protection voltage 4.20V ± 0.05V

 Over-discharge protection voltage 2.7V ± 0.1V

 Over-current protection 3.0 ± 1.0A (2.7V ~ 4.25V)

 The discharge temperature: -20 ° C ~ + 60 ° C

 The protection IC parameters: Overcharge protection voltage 4.20V ± 0.05V, over-discharge protection voltage 2.7V ± 0.1V

 High voltage, high energy density

 Long cycle life, high safety

 Shape, size, then the Spirit

 Self-discharge, pollution

 Application: MP3 / MP4, Bluetooth / GPRS / GPS mobile phone, PDA, small toys, digital cameras and video camera and other digital products.

 Product future:

 A variety of dimensions: type and capacity, available, applicability;

 Quality assurance: A product used batteries, high capacity, low internal resistance;

 Stable performance : long life cycle: continuous charge and discharge 1000 times, the battery capacity of not less than 80% of the rated capacity;

 No memory effect : at any time to charge and discharge;

 Safety: Built-in Seiko circuit protection board has no fire at short circuit, overchage, over discharge, shock , vibration, acupuncture, heat, and other state, no explosion and so on.

 

 

 

  • exact part: LM3658SD-B/NOPB

  • Hello

    We are checking on this problem and will update you next week. 

    I suspect this has to do with reset of the battery protector after it has opened due to low battery voltage.  LM3658 need to provide voltage and current to the protector for long enough to close and start charge.

    The LM3658 is an older device with limited support, info and features.  Newer device to review for this or future application would be BQ2404X family of devices.

  • Thank you. Appreciate the assistance. I am able provide full detailed schematic if needed. I am also happy to upgrade the chip if you tell me that will solve the problem :)

    Looking forward to your response.

    thanks!

  • A couple of other devices to look at:

    1.) BQ24080-this device does not have battery detection. 

    2.) BQ24040-a much newer device and widely used. 

    .3) BQ21040- similar to the 24040 but in a sot23 package.

  • So two questions

    1. why does the problem occur in the first place. Is this battery charger chip going to be discontinued?

    2. Will using new BQ24040 fix the problem? I ask since I need to pay for my engineer to make changes, prototype a new board and other costs and don't want to do this if the problem isn't going to be solved.

    Thanks!

  • Any update?

    thxs!

  • We did not have EVMs in house to used for test, they had to be ordered and arrived yesterday.

    Will test in lab later today.

  • Quick update.

    We are testing in the lab and have not been able to see this problem yet.

    When you see the problem the battery protector circuit is open but battery voltage is in the 2.5V to 2.9V range?

  • So I just checked the battery in question and it is sitting at .4v

    Not quite sure how this happens...

    I though it would stop discharging at 2.7V +/- 1.v

    the battery specificiation, it is written that it is designed with "Over-discharge protection voltage 2.7V ± 0.1V"

    Now that it is this low, is the battery unusable? Because it seems impossible to charge it when it is that low.

    more questions than answers....

    how did it get to the .4v state if it should have stopped discharing at 2.7v??

  • So the low voltage seems odd so I ran another full test.

    I measured  voltage every 15 mins. The fully charged battery started at 3.7v and degraded to 2.9 over a period of 2 hrs and 45 mins.

    When the test was completed, I plugged the power back in to see if the battery would start to charge. it did not.

    I then removed the battery (verified voltage at 2.9v) and then reconnected the battery. Only when it was reconnected did the charging start.

    see the log below. The low battery detector is apparently not working either.

    BATTERY DIED!
    RECONNECTED LINE POWER HERE
    CHARGING DID NOT CONTINUE
    20190915 01:33:31.155 INFO     log4c.GT400- Battery Connected Yes
    20190915 01:33:31.155 INFO     log4c.GT400-
    20190915 01:33:41.155 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:33:41.156 INFO     log4c.GT400- Using Battery Power No
    20190915 01:33:41.156 INFO     log4c.GT400- Battery Low No
    20190915 01:33:41.156 INFO     log4c.GT400- stat1 1 0
    20190915 01:33:41.156 INFO     log4c.GT400- stat2 1 0
    20190915 01:33:41.156 INFO     log4c.GT400- Power-Down, charging is suspended or interrupted
    20190915 01:33:41.157 INFO     log4c.GT400- Battery Connected Yes
    20190915 01:33:41.157 INFO     log4c.GT400-
    20190915 01:33:51.144 INFO     log4c.GT400- watchdog thread DISABLED
    20190915 01:33:51.144 INFO     log4c.GT400- exit watchdog thread
    20190915 01:33:51.157 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:33:51.157 INFO     log4c.GT400- Using Battery Power No
    20190915 01:33:51.158 INFO     log4c.GT400- Battery Low No
    20190915 01:33:51.158 INFO     log4c.GT400- stat1 1 0
    20190915 01:33:51.158 INFO     log4c.GT400- stat2 1 0
    20190915 01:33:51.159 INFO     log4c.GT400- Power-Down, charging is suspended or interrupted
    20190915 01:33:51.160 INFO     log4c.GT400- Battery Connected Yes
    20190915 01:33:51.160 INFO     log4c.GT400-
    20190915 01:34:01.161 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:34:01.162 INFO     log4c.GT400- Using Battery Power No
    20190915 01:34:01.162 INFO     log4c.GT400- Battery Low No
    20190915 01:34:01.162 INFO     log4c.GT400- stat1 1 0
    20190915 01:34:01.162 INFO     log4c.GT400- stat2 1 0
    20190915 01:34:01.163 INFO     log4c.GT400- Power-Down, charging is suspended or interrupted
    20190915 01:34:01.163 INFO     log4c.GT400- Battery Connected Yes
    20190915 01:34:01.163 INFO     log4c.GT400-
    20190915 01:34:11.163 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:34:11.164 INFO     log4c.GT400- Using Battery Power No
    20190915 01:34:11.164 INFO     log4c.GT400- Battery Low No
    20190915 01:34:11.164 INFO     log4c.GT400- stat1 1 0
    20190915 01:34:11.164 INFO     log4c.GT400- stat2 1 0
    20190915 01:34:11.164 INFO     log4c.GT400- Power-Down, charging is suspended or interrupted
    20190915 01:34:11.165 INFO     log4c.GT400- Battery Connected Yes
    20190915 01:34:11.165 INFO     log4c.GT400-
    20190915 01:34:20.834 INFO     log4c.GT400- Mem write check
    20190915 01:34:21.146 WARN     log4c.GT400- Send Thread skipped iteration. Network offline
    20190915 01:34:21.165 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:34:21.165 INFO     log4c.GT400- Using Battery Power No
    20190915 01:34:21.166 INFO     log4c.GT400- Battery Low No
    20190915 01:34:21.166 INFO     log4c.GT400- stat1 1 0
    20190915 01:34:21.166 INFO     log4c.GT400- stat2 1 0
    20190915 01:34:21.166 INFO     log4c.GT400- Power-Down, charging is suspended or interrupted
    20190915 01:34:21.166 INFO     log4c.GT400- Battery Connected Yes
    20190915 01:34:21.166 INFO     log4c.GT400-
    20190915 01:34:31.167 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:34:31.167 INFO     log4c.GT400- Using Battery Power No
    20190915 01:34:31.168 INFO     log4c.GT400- Battery Low No
    20190915 01:34:31.168 INFO     log4c.GT400- stat1 1 0
    20190915 01:34:31.168 INFO     log4c.GT400- stat2 1 0
    20190915 01:34:31.168 INFO     log4c.GT400- Power-Down, charging is suspended or interrupted
    20190915 01:34:31.168 INFO     log4c.GT400- Battery Connected Yes
    20190915 01:34:31.168 INFO     log4c.GT400-
    20190915 01:34:41.169 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:34:41.169 INFO     log4c.GT400- Using Battery Power No
    20190915 01:34:41.169 INFO     log4c.GT400- Battery Low No
    20190915 01:34:41.170 INFO     log4c.GT400- stat1 1 0
    20190915 01:34:41.170 INFO     log4c.GT400- stat2 1 0
    20190915 01:34:41.170 INFO     log4c.GT400- Power-Down, charging is suspended or interrupted
    20190915 01:34:41.170 INFO     log4c.GT400- Battery Connected Yes
    20190915 01:34:41.170 INFO     log4c.GT400-
    20190915 01:34:51.150 ERROR    log4c.GT400- curl_easy_perform() failed: Timeout was reached
    20190915 01:34:51.150 INFO     log4c.GT400- Sync Manual
    20190915 01:34:51.150 INFO     log4c.GT400- Sync Now
    20190915 01:34:51.150 INFO     log4c.GT400- nextSync in 300 second
    20190915 01:34:51.171 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:34:51.171 INFO     log4c.GT400- Using Battery Power No
    20190915 01:34:51.171 INFO     log4c.GT400- Battery Low No
    20190915 01:34:51.172 INFO     log4c.GT400- stat1 1 0
    20190915 01:34:51.172 INFO     log4c.GT400- stat2 1 0
    20190915 01:34:51.172 INFO     log4c.GT400- Power-Down, charging is suspended or interrupted
    20190915 01:34:51.172 INFO     log4c.GT400- Battery Connected Yes
    20190915 01:34:51.172 INFO     log4c.GT400-
    20190915 01:35:01.173 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:35:01.173 INFO     log4c.GT400- Using Battery Power No
    20190915 01:35:01.173 INFO     log4c.GT400- Battery Low No
    20190915 01:35:01.174 INFO     log4c.GT400- stat1 1 0
    20190915 01:35:01.174 INFO     log4c.GT400- stat2 1 0
    20190915 01:35:01.174 INFO     log4c.GT400- Power-Down, charging is suspended or interrupted
    20190915 01:35:01.174 INFO     log4c.GT400- Battery Connected Yes
    20190915 01:35:01.174 INFO     log4c.GT400-
    20190915 01:35:11.175 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:35:11.175 INFO     log4c.GT400- Using Battery Power No
    20190915 01:35:11.175 INFO     log4c.GT400- Battery Low No
    20190915 01:35:11.175 INFO     log4c.GT400- stat1 1 0
    20190915 01:35:11.176 INFO     log4c.GT400- stat2 1 0
    20190915 01:35:11.176 INFO     log4c.GT400- Power-Down, charging is suspended or interrupted
    20190915 01:35:11.176 INFO     log4c.GT400- Battery Connected Yes
    20190915 01:35:11.176 INFO     log4c.GT400-
    20190915 01:35:20.834 INFO     log4c.GT400- Mem write check
    20190915 01:35:21.146 WARN     log4c.GT400- Send Thread skipped iteration. Network offline
    20190915 01:35:21.176 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:35:21.177 INFO     log4c.GT400- Using Battery Power No
    20190915 01:35:21.177 INFO     log4c.GT400- Battery Low No
    20190915 01:35:21.177 INFO     log4c.GT400- stat1 1 0
    20190915 01:35:21.178 INFO     log4c.GT400- stat2 1 0
    20190915 01:35:21.178 INFO     log4c.GT400- Power-Down, charging is suspended or interrupted
    20190915 01:35:21.178 INFO     log4c.GT400- Battery Connected Yes
    20190915 01:35:21.178 INFO     log4c.GT400-
    20190915 01:35:31.178 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:35:31.179 INFO     log4c.GT400- Using Battery Power No
    20190915 01:35:31.179 INFO     log4c.GT400- Battery Low No
    20190915 01:35:31.179 INFO     log4c.GT400- stat1 1 0
    20190915 01:35:31.181 INFO     log4c.GT400- stat2 1 0
    20190915 01:35:31.182 INFO     log4c.GT400- Power-Down, charging is suspended or interrupted
    20190915 01:35:31.182 INFO     log4c.GT400- Battery Connected Yes
    20190915 01:35:31.183 INFO     log4c.GT400-
    20190915 01:35:41.184 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:35:41.184 INFO     log4c.GT400- Using Battery Power No
    20190915 01:35:41.185 INFO     log4c.GT400- Battery Low No
    20190915 01:35:41.185 INFO     log4c.GT400- stat1 1 0
    20190915 01:35:41.185 INFO     log4c.GT400- stat2 1 0
    20190915 01:35:41.185 INFO     log4c.GT400- Power-Down, charging is suspended or interrupted
    20190915 01:35:41.185 INFO     log4c.GT400- Battery Connected Yes
    20190915 01:35:41.185 INFO     log4c.GT400-
    20190915 01:35:51.186 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:35:51.186 INFO     log4c.GT400- Using Battery Power No
    20190915 01:35:51.187 INFO     log4c.GT400- Battery Low No
    20190915 01:35:51.187 INFO     log4c.GT400- stat1 1 0
    20190915 01:35:51.187 INFO     log4c.GT400- stat2 1 0
    20190915 01:35:51.187 INFO     log4c.GT400- Power-Down, charging is suspended or interrupted
    20190915 01:35:51.187 INFO     log4c.GT400- Battery Connected Yes
    20190915 01:35:51.187 INFO     log4c.GT400-
    20190915 01:36:01.188 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:36:01.188 INFO     log4c.GT400- Using Battery Power No
    20190915 01:36:01.188 INFO     log4c.GT400- Battery Low No
    20190915 01:36:01.189 INFO     log4c.GT400- stat1 1 0
    20190915 01:36:01.189 INFO     log4c.GT400- stat2 1 0
    20190915 01:36:01.189 INFO     log4c.GT400- Power-Down, charging is suspended or interrupted
    20190915 01:36:01.189 INFO     log4c.GT400- Battery Connected Yes
    20190915 01:36:01.189 INFO     log4c.GT400-
    20190915 01:36:11.190 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:36:11.190 INFO     log4c.GT400- Using Battery Power No
    20190915 01:36:11.190 INFO     log4c.GT400- Battery Low No
    20190915 01:36:11.191 INFO     log4c.GT400- stat1 1 0
    20190915 01:36:11.191 INFO     log4c.GT400- stat2 1 0
    20190915 01:36:11.191 INFO     log4c.GT400- Power-Down, charging is suspended or interrupted
    20190915 01:36:11.191 INFO     log4c.GT400- Battery Connected Yes
    20190915 01:36:11.193 INFO     log4c.GT400-
    20190915 01:36:20.835 INFO     log4c.GT400- Mem write check
    20190915 01:36:21.194 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:36:21.194 INFO     log4c.GT400- Using Battery Power No
    20190915 01:36:21.194 INFO     log4c.GT400- Battery Low No
    20190915 01:36:21.194 INFO     log4c.GT400- stat1 1 0
    20190915 01:36:21.195 INFO     log4c.GT400- stat2 1 0
    20190915 01:36:21.195 INFO     log4c.GT400- Power-Down, charging is suspended or interrupted
    20190915 01:36:21.195 INFO     log4c.GT400- Battery Connected Yes
    20190915 01:36:21.195 INFO     log4c.GT400-
    20190915 01:36:24.146 WARN     log4c.GT400- Send Thread skipped iteration. Network offline
    20190915 01:36:31.195 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:36:31.196 INFO     log4c.GT400- Using Battery Power No
    20190915 01:36:31.196 INFO     log4c.GT400- Battery Low No
    20190915 01:36:31.196 INFO     log4c.GT400- stat1 1 0
    20190915 01:36:31.196 INFO     log4c.GT400- stat2 1 0
    20190915 01:36:31.197 INFO     log4c.GT400- Power-Down, charging is suspended or interrupted
    20190915 01:36:31.197 INFO     log4c.GT400- Battery Connected Yes
    20190915 01:36:31.197 INFO     log4c.GT400-
    20190915 01:36:41.197 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:36:41.198 INFO     log4c.GT400- Using Battery Power No
    20190915 01:36:41.198 INFO     log4c.GT400- Battery Low No
    20190915 01:36:41.198 INFO     log4c.GT400- stat1 1 0
    20190915 01:36:41.198 INFO     log4c.GT400- stat2 1 0
    20190915 01:36:41.198 INFO     log4c.GT400- Power-Down, charging is suspended or interrupted
    20190915 01:36:41.199 INFO     log4c.GT400- Battery Connected Yes
    20190915 01:36:41.199 INFO     log4c.GT400-
    20190915 01:36:51.199 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:36:51.199 INFO     log4c.GT400- Using Battery Power No
    20190915 01:36:51.200 INFO     log4c.GT400- Battery Low No
    20190915 01:36:51.200 INFO     log4c.GT400- stat1 1 0
    20190915 01:36:51.200 INFO     log4c.GT400- stat2 1 0
    20190915 01:36:51.200 INFO     log4c.GT400- Power-Down, charging is suspended or interrupted
    20190915 01:36:51.202 INFO     log4c.GT400- Battery Connected Yes
    20190915 01:36:51.203 INFO     log4c.GT400-
    20190915 01:37:01.204 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:37:01.204 INFO     log4c.GT400- Using Battery Power No
    20190915 01:37:01.204 INFO     log4c.GT400- Battery Low No
    20190915 01:37:01.205 INFO     log4c.GT400- stat1 1 0
    20190915 01:37:01.205 INFO     log4c.GT400- stat2 1 0
    20190915 01:37:01.205 INFO     log4c.GT400- Power-Down, charging is suspended or interrupted
    20190915 01:37:01.205 INFO     log4c.GT400- Battery Connected Yes
    20190915 01:37:01.205 INFO     log4c.GT400-
    20190915 01:37:11.206 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:37:11.206 INFO     log4c.GT400- Using Battery Power No
    20190915 01:37:11.206 INFO     log4c.GT400- Battery Low No
    20190915 01:37:11.207 INFO     log4c.GT400- stat1 1 0
    20190915 01:37:11.207 INFO     log4c.GT400- stat2 1 0
    20190915 01:37:11.207 INFO     log4c.GT400- Power-Down, charging is suspended or interrupted
    20190915 01:37:11.207 INFO     log4c.GT400- Battery Connected Yes
    20190915 01:37:11.207 INFO     log4c.GT400-
    20190915 01:37:20.835 INFO     log4c.GT400- Mem write check
    20190915 01:37:21.208 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:37:21.208 INFO     log4c.GT400- Using Battery Power No
    20190915 01:37:21.208 INFO     log4c.GT400- Battery Low No
    20190915 01:37:21.208 INFO     log4c.GT400- stat1 1 0
    20190915 01:37:21.209 INFO     log4c.GT400- stat2 1 0
    20190915 01:37:21.209 INFO     log4c.GT400- Power-Down, charging is suspended or interrupted
    20190915 01:37:21.209 INFO     log4c.GT400- Battery Connected Yes
    20190915 01:37:21.209 INFO     log4c.GT400-
    20190915 01:37:27.147 WARN     log4c.GT400- Send Thread skipped iteration. Network offline
    20190915 01:37:31.209 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:37:31.210 INFO     log4c.GT400- Using Battery Power No
    20190915 01:37:31.210 INFO     log4c.GT400- Battery Low No
    20190915 01:37:31.210 INFO     log4c.GT400- stat1 1 0
    20190915 01:37:31.211 INFO     log4c.GT400- stat2 1 0
    20190915 01:37:31.211 INFO     log4c.GT400- Power-Down, charging is suspended or interrupted
    20190915 01:37:31.211 INFO     log4c.GT400- Battery Connected Yes
    20190915 01:37:31.211 INFO     log4c.GT400-
    20190915 01:37:41.211 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:37:41.212 INFO     log4c.GT400- Using Battery Power No
    20190915 01:37:41.212 INFO     log4c.GT400- Battery Low No
    20190915 01:37:41.212 INFO     log4c.GT400- stat1 1 0
    20190915 01:37:41.213 INFO     log4c.GT400- stat2 1 0
    20190915 01:37:41.213 INFO     log4c.GT400- Power-Down, charging is suspended or interrupted
    20190915 01:37:41.213 INFO     log4c.GT400- Battery Connected Yes

    DISCONNECTED BATTERY HERE
    RAN VOLTAGE CHECK and BATTERY WAS 2.9V
    20190915 01:37:41.213 INFO     log4c.GT400-
    20190915 01:37:51.213 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:37:51.214 INFO     log4c.GT400- Using Battery Power No
    20190915 01:37:51.214 INFO     log4c.GT400- Battery Low No
    20190915 01:37:51.214 INFO     log4c.GT400- stat1 0 1
    20190915 01:37:51.214 INFO     log4c.GT400- stat2 0 1
    20190915 01:37:51.215 INFO     log4c.GT400- Bad Battery, LDO Mode, No Battery
    20190915 01:37:51.215 INFO     log4c.GT400- Battery Connected No
    20190915 01:37:51.215 INFO     log4c.GT400-
    20190915 01:38:01.215 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:38:01.216 INFO     log4c.GT400- Using Battery Power No
    20190915 01:38:01.216 INFO     log4c.GT400- Battery Low No
    20190915 01:38:01.216 INFO     log4c.GT400- stat1 0 1
    20190915 01:38:01.216 INFO     log4c.GT400- stat2 0 1
    20190915 01:38:01.216 INFO     log4c.GT400- Bad Battery, LDO Mode, No Battery
    20190915 01:38:01.217 INFO     log4c.GT400- Battery Connected No
    20190915 01:38:01.217 INFO     log4c.GT400-
    20190915 01:38:11.217 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:38:11.217 INFO     log4c.GT400- Using Battery Power No
    20190915 01:38:11.218 INFO     log4c.GT400- Battery Low No
    20190915 01:38:11.218 INFO     log4c.GT400- stat1 0 1
    20190915 01:38:11.218 INFO     log4c.GT400- stat2 0 1
    20190915 01:38:11.218 INFO     log4c.GT400- Bad Battery, LDO Mode, No Battery
    20190915 01:38:11.218 INFO     log4c.GT400- Battery Connected No
    20190915 01:38:11.218 INFO     log4c.GT400-
    20190915 01:38:20.835 INFO     log4c.GT400- Mem write check
    20190915 01:38:21.219 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:38:21.219 INFO     log4c.GT400- Using Battery Power No
    20190915 01:38:21.220 INFO     log4c.GT400- Battery Low No
    20190915 01:38:21.220 INFO     log4c.GT400- stat1 0 1
    20190915 01:38:21.220 INFO     log4c.GT400- stat2 0 1
    20190915 01:38:21.220 INFO     log4c.GT400- Bad Battery, LDO Mode, No Battery
    20190915 01:38:21.220 INFO     log4c.GT400- Battery Connected No
    20190915 01:38:21.220 INFO     log4c.GT400-
    20190915 01:38:30.147 WARN     log4c.GT400- Send Thread skipped iteration. Network offline
    20190915 01:38:31.221 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:38:31.221 INFO     log4c.GT400- Using Battery Power No
    20190915 01:38:31.221 INFO     log4c.GT400- Battery Low No
    20190915 01:38:31.222 INFO     log4c.GT400- stat1 0 1
    20190915 01:38:31.222 INFO     log4c.GT400- stat2 0 1
    20190915 01:38:31.222 INFO     log4c.GT400- Bad Battery, LDO Mode, No Battery
    20190915 01:38:31.222 INFO     log4c.GT400- Battery Connected No
    20190915 01:38:31.222 INFO     log4c.GT400-
    20190915 01:38:41.223 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:38:41.223 INFO     log4c.GT400- Using Battery Power No
    20190915 01:38:41.223 INFO     log4c.GT400- Battery Low No
    20190915 01:38:41.224 INFO     log4c.GT400- stat1 0 1
    20190915 01:38:41.224 INFO     log4c.GT400- stat2 0 1
    20190915 01:38:41.224 INFO     log4c.GT400- Bad Battery, LDO Mode, No Battery
    20190915 01:38:41.224 INFO     log4c.GT400- Battery Connected No
    20190915 01:38:41.224 INFO     log4c.GT400-
    20190915 01:38:51.225 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:38:51.225 INFO     log4c.GT400- Using Battery Power No
    20190915 01:38:51.225 INFO     log4c.GT400- Battery Low No
    20190915 01:38:51.226 INFO     log4c.GT400- stat1 0 1
    20190915 01:38:51.226 INFO     log4c.GT400- stat2 0 1
    20190915 01:38:51.226 INFO     log4c.GT400- Bad Battery, LDO Mode, No Battery
    20190915 01:38:51.226 INFO     log4c.GT400- Battery Connected No
    20190915 01:38:51.226 INFO     log4c.GT400-
    20190915 01:39:01.227 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:39:01.227 INFO     log4c.GT400- Using Battery Power No
    20190915 01:39:01.227 INFO     log4c.GT400- Battery Low No
    20190915 01:39:01.227 INFO     log4c.GT400- stat1 0 1
    20190915 01:39:01.228 INFO     log4c.GT400- stat2 0 1
    20190915 01:39:01.228 INFO     log4c.GT400- Bad Battery, LDO Mode, No Battery
    20190915 01:39:01.228 INFO     log4c.GT400- Battery Connected No
    20190915 01:39:01.228 INFO     log4c.GT400-
    20190915 01:39:11.228 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:39:11.229 INFO     log4c.GT400- Using Battery Power No
    20190915 01:39:11.229 INFO     log4c.GT400- Battery Low No
    20190915 01:39:11.229 INFO     log4c.GT400- stat1 0 1
    20190915 01:39:11.230 INFO     log4c.GT400- stat2 0 1
    20190915 01:39:11.230 INFO     log4c.GT400- Bad Battery, LDO Mode, No Battery
    20190915 01:39:11.230 INFO     log4c.GT400- Battery Connected No
    20190915 01:39:11.230 INFO     log4c.GT400-
    20190915 01:39:20.836 INFO     log4c.GT400- Mem write check
    20190915 01:39:21.230 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:39:21.231 INFO     log4c.GT400- Using Battery Power No
    20190915 01:39:21.231 INFO     log4c.GT400- Battery Low No
    20190915 01:39:21.231 INFO     log4c.GT400- stat1 0 1
    20190915 01:39:21.232 INFO     log4c.GT400- stat2 0 1
    20190915 01:39:21.232 INFO     log4c.GT400- Bad Battery, LDO Mode, No Battery
    20190915 01:39:21.232 INFO     log4c.GT400- Battery Connected No
    20190915 01:39:21.232 INFO     log4c.GT400-
    20190915 01:39:31.232 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:39:31.233 INFO     log4c.GT400- Using Battery Power No
    20190915 01:39:31.233 INFO     log4c.GT400- Battery Low No
    20190915 01:39:31.233 INFO     log4c.GT400- stat1 0 1
    20190915 01:39:31.234 INFO     log4c.GT400- stat2 0 1
    20190915 01:39:31.234 INFO     log4c.GT400- Bad Battery, LDO Mode, No Battery
    20190915 01:39:31.234 INFO     log4c.GT400- Battery Connected No
    20190915 01:39:31.234 INFO     log4c.GT400-
    20190915 01:39:33.148 WARN     log4c.GT400- Send Thread skipped iteration. Network offline
    20190915 01:39:41.234 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:39:41.235 INFO     log4c.GT400- Using Battery Power No
    20190915 01:39:41.235 INFO     log4c.GT400- Battery Low No
    20190915 01:39:41.235 INFO     log4c.GT400- stat1 0 1
    20190915 01:39:41.235 INFO     log4c.GT400- stat2 0 1
    20190915 01:39:41.236 INFO     log4c.GT400- Bad Battery, LDO Mode, No Battery
    20190915 01:39:41.236 INFO     log4c.GT400- Battery Connected No
    20190915 01:39:41.236 INFO     log4c.GT400-
    20190915 01:39:51.151 INFO     log4c.GT400- Sync Data Now Command
    20190915 01:39:51.151 INFO     log4c.GT400- Syncing Now
    20190915 01:39:51.151 INFO     log4c.GT400- Connect to hardware.hostedtime.co:7075/
    20190915 01:39:51.236 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:39:51.237 INFO     log4c.GT400- Using Battery Power No
    20190915 01:39:51.237 INFO     log4c.GT400- Battery Low No
    20190915 01:39:51.237 INFO     log4c.GT400- stat1 0 1
    20190915 01:39:51.237 INFO     log4c.GT400- stat2 0 1
    20190915 01:39:51.237 INFO     log4c.GT400- Bad Battery, LDO Mode, No Battery
    20190915 01:39:51.238 INFO     log4c.GT400- Battery Connected No
    20190915 01:39:51.238 INFO     log4c.GT400-
    20190915 01:40:01.238 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:40:01.238 INFO     log4c.GT400- Using Battery Power No
    20190915 01:40:01.239 INFO     log4c.GT400- Battery Low No
    20190915 01:40:01.239 INFO     log4c.GT400- stat1 0 1
    20190915 01:40:01.239 INFO     log4c.GT400- stat2 0 1
    20190915 01:40:01.239 INFO     log4c.GT400- Bad Battery, LDO Mode, No Battery
    20190915 01:40:01.239 INFO     log4c.GT400- Battery Connected No
    20190915 01:40:01.239 INFO     log4c.GT400-
    20190915 01:40:11.240 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:40:11.240 INFO     log4c.GT400- Using Battery Power No
    20190915 01:40:11.241 INFO     log4c.GT400- Battery Low No
    20190915 01:40:11.241 INFO     log4c.GT400- stat1 0 1
    20190915 01:40:11.241 INFO     log4c.GT400- stat2 0 1
    20190915 01:40:11.241 INFO     log4c.GT400- Bad Battery, LDO Mode, No Battery
    20190915 01:40:11.241 INFO     log4c.GT400- Battery Connected No
    20190915 01:40:11.242 INFO     log4c.GT400-
    20190915 01:40:20.836 INFO     log4c.GT400- Mem write check
    20190915 01:40:21.242 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:40:21.242 INFO     log4c.GT400- Using Battery Power No
    20190915 01:40:21.243 INFO     log4c.GT400- Battery Low No
    20190915 01:40:21.243 INFO     log4c.GT400- stat1 0 1
    20190915 01:40:21.243 INFO     log4c.GT400- stat2 0 1
    20190915 01:40:21.243 INFO     log4c.GT400- Bad Battery, LDO Mode, No Battery
    20190915 01:40:21.243 INFO     log4c.GT400- Battery Connected No
    20190915 01:40:21.243 INFO     log4c.GT400-
    20190915 01:40:31.244 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:40:31.244 INFO     log4c.GT400- Using Battery Power No
    20190915 01:40:31.244 INFO     log4c.GT400- Battery Low No
    20190915 01:40:31.245 INFO     log4c.GT400- stat1 0 1
    20190915 01:40:31.245 INFO     log4c.GT400- stat2 0 1
    20190915 01:40:31.246 INFO     log4c.GT400- Bad Battery, LDO Mode, No Battery
    20190915 01:40:31.247 INFO     log4c.GT400- Battery Connected No
    20190915 01:40:31.248 INFO     log4c.GT400-
    20190915 01:40:36.149 WARN     log4c.GT400- Send Thread skipped iteration. Network offline
    20190915 01:40:41.248 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:40:41.249 INFO     log4c.GT400- Using Battery Power No
    20190915 01:40:41.249 INFO     log4c.GT400- Battery Low No
    20190915 01:40:41.249 INFO     log4c.GT400- stat1 0 1
    20190915 01:40:41.250 INFO     log4c.GT400- stat2 0 1
    20190915 01:40:41.250 INFO     log4c.GT400- Bad Battery, LDO Mode, No Battery
    20190915 01:40:41.250 INFO     log4c.GT400- Battery Connected No
    20190915 01:40:41.250 INFO     log4c.GT400-
    20190915 01:40:51.250 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:40:51.251 INFO     log4c.GT400- Using Battery Power No
    20190915 01:40:51.251 INFO     log4c.GT400- Battery Low No
    20190915 01:40:51.251 INFO     log4c.GT400- stat1 0 1
    20190915 01:40:51.252 INFO     log4c.GT400- stat2 0 1
    20190915 01:40:51.252 INFO     log4c.GT400- Bad Battery, LDO Mode, No Battery
    20190915 01:40:51.252 INFO     log4c.GT400- Battery Connected No
    PLUGGED BATTERY BACK IN HERE!!!
    CHARGING COMMENCED
    20190915 01:40:51.252 INFO     log4c.GT400-
    20190915 01:41:01.252 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:41:01.253 INFO     log4c.GT400- Using Battery Power No
    20190915 01:41:01.253 INFO     log4c.GT400- Battery Low No
    20190915 01:41:01.253 INFO     log4c.GT400- stat1 0 1
    20190915 01:41:01.254 INFO     log4c.GT400- stat2 1 0
    20190915 01:41:01.254 INFO     log4c.GT400- Charging
    20190915 01:41:01.254 INFO     log4c.GT400- Battery Connected Yes
    20190915 01:41:01.254 INFO     log4c.GT400-
    20190915 01:41:11.254 INFO     log4c.GT400- Using Line Power Yes
    20190915 01:41:11.255 INFO     log4c.GT400- Using Battery Power No
    20190915 01:41:11.255 INFO     log4c.GT400- Battery Low No
    20190915 01:41:11.255 INFO     log4c.GT400- stat1 0 1
    20190915 01:41:11.256 INFO     log4c.GT400- stat2 1 0
    20190915 01:41:11.256 INFO     log4c.GT400- Charging
    20190915 01:41:11.256 INFO     log4c.GT400- Battery Connected Yes
    20190915 01:41:11.256 INFO     log4c.GT400-
  • I have complete more charge and discharge cycles with LM3658SD-B/NOPB in configure to your schematic.

    But have not seen problems restarting charge after the battery has discharged and protector opens.

    Some things to look at would be the behavior of battery protector could it possibly have an issues?

    Also with low battery voltage the unit will be in precharge current is limited to about 45mA.   If the system load is present during startup this could possibly be a problem.

    My testing was with a Li Polymer Battery 2500mAh with protector similar to yours.  Also ran some test with Protector BQ29700 EVM.

  • I can ship you a full test kit if you want and see the problem firsthand.

    Email me via the email on my TI Forum Profile and provide me a shipping address. I will ship an entire test kit (with PDF schematic) and complete instructions to replicate. You can then post any findings to the forum

    thanks
    Zev.

  • We are working off line on this problems and will close this post for now, it can be opened later if needed.