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BQ40Z60: Charging MOSFET failue and SMBUS Intermittency Communication issues during charging.

Part Number: BQ40Z60

We are encountering Charging MOSFET failures, elevated heat on the BQ chip during charging and intermittent SMBUS Communications issues with our design using the BQ40Z60 that follows the TI reference design. Does TI offer a design/schematic review/assessment to ensure the TI chips are implemented into the design appropriately?  We have data logs and SREC files to share.