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BQ76920: CHG voltage is very low

Part Number: BQ76920

I'm only seeing 1-2V on the CHG pin even though I have set the CHG_ON bit to 1 (I know the bit was written successfully because the CHG pin voltage is 0 before enabling CHG_ON).  I am seeing ~12V at the DSG pin and there are no SYS_STAT bits being set other than CC_READY.  I am using the exact schematic shown in section 7.3.1.3.1 of the datasheet.  What could be the issue here?